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Western Digital WD 1200VE; 120 GB external hard drive unable to boot

Western Digital WD 1200VE; 120 GB (S/N: WXE307D19762) external hard drive unable to boot; Power is on but the hard drive is not running. I have too many of my official files already stored in it for the past two years. What shall I do to rectify the fault or how can I retrive these files? My hard drive recently fell off a side table and broke. It shows that the system is receiving power, however it makes a lot of noise when I power it on like its trying to start, but then fades out. I can hear the HDD turning but it makes a lot of noise. My computer won't recognize the drive at all. What should I do?

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You need to send it to a data recovery house like Drive Savers. The prices range from 500 to 3000 USD for data recovery and they can't guarantee 100 percent success. The platters need to be removed in a clean room and placed in a unit to read the data. They then copy the data to another drive or to optical disks. Unfortunately when the drive hit the floor the drive sustained physical damage hence not starting up.

Sorry to be the bearer of bad news.

Cheers.

Posted on Dec 27, 2008

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