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first check you have installed all the web cam driver came with your notebook than check the control panel> device manager > imaging devices acer crystal eye web cam if there is a yellow ! . then re install the driver...
is the green light on next to the camera??
try a diffrent program such as yahoo msg or msn msger and see if it displays with that try going to acer's website and downloading the latest version of the program and driver
acer has software installed to use the web cam. it is usually in the start menu. some computers that have web cams in order to use the have some sort of messenger service installed on them. the instant messenger service is what computer uses to access the cam.
If you see a black screen when broadcasting your webcam: There may not be enough light in the room. If so, illuminate the room appropriately. Your camera may not be functioning properly. Try your camera with the manufacturer's software. The correct camera may not be selected by Yahoo! Messenger. To change your camera source: 1. Click the "Messenger" menu in Yahoo! Messenger and select "Start My Webcam." 2. Click the "Messenger" menu in Yahoo! Messenger and select "Preferences." 3. Click the "Webcam" category. 4. Click the "Camera Source" button. 5. Click the pull-down menu and select the desired camera. 6. Click the "OK" button. If you see a black screen when viewing a friend's webcam: Check the status message at the bottom of your viewer window. If it says "Stopped," the person broadcasting has stopped broadcasting images. Ask the person to resume broadcasting and try viewing again. If the person is in fact broadcasting and you still see a black screen in your viewer, ask them to check their camera and take the webcam compatibility test.
Start - Programs - look for Acer Empowering technology Acer E-recovery - choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say extracting) - once extracted - click Install - click Vista on the left - click Drivers - click Camera or CCD - on the right side of the screen, click a phrase that has something like "Install now", follow on screen instructions.
** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that folder to another folder and restart Orbicam program.
disconnect the cam and restart you system and then after restarting connect back the cam and let the system detect it. and follow the installation procedure as computer appear.
if nothing work then uninstall the cam driver and restart. and then reinstall the cam driver again(disconnect first the cam from the laptop) after installing connect back the cam and let detect again the system.
if nothing work notify me for further instruction.