Question about Eureka Capture Upright Vacuum Vacuum
I've only had it a few months, and I have loved it. However, I ran over a string that broke the belt. Eureka had given me two with this vacuum, so I just easily took it apart and replaced the belt. End of problem...for the time being. However, once I took it apart, I cleaned the inside and washed the filters and dried them. When I tried to put the screws back in, only two of them would securely stay in, and I'm not sure what happened to the other two. Since then, I replaced one of them and just left the other one out. But...now, the vacuum won't pick up the cat and dog hair like it used to do so easily. It even leaves bits of lit and dirt behind. I even unhooked the hose on the back because it looked clogged with dirt and debris. I cleaned that out. I also took out the cup that holds the dirt, but not much dirt was in there. A lot of the cat and dog hair had gotten caught up in the circular chamber above the cup, and I had to take a long, straight, flexible object to get it unlodged from the chamber. Still.....no great pickup! I want the old "service" back. I love the "no bags", no effort, sleek look, and easy take apart and service features. However....I don't know if I did something to cause it not to pickup like it used to, or not. Can you help me? I love my "Capture"!
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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