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if it will just not fill try it on warm rinse if water comes in hot the water valve on the cold side could be plugge usualy repaired by removing the hose and screen and cleaning if the screen is clean you may need a new valve.
if so, the first thing to do would be to check the screens in the cold water fill hose and the screen in the cold side of the water valve on the back of the machine. if that is not the problem then replace the water valve.
This is a problem with the pump being stuck so the motor cant turn the whole thing. Turn the washer on its side, underneath you can acces the pump, which is connected to the motor by two long clips. remove the pump and take out the colg that caused it to get stuck.