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Easy one. This unit has several parts in the automatic document feeder (aka ADF) that simply wear out. As far as I know the parts are still availble from a reputable canon repair center. The lower feed assy is the most likely contributer to your issues. This is sold as an entire assy. Not exactly for the faint of screwdriver. Should be done by a skilled tech.
You either have a paper path blockage or your feed rollers are worn. You'll need to take it apart to check though. Try removing paper, turning machine off and on and re-inserting paper. Remember to fan (separate) paper before loading, it could be static causing the sheets to stick together and jam in the machine.
1-fan the papers many times befor you put in the machine. 2-keep the paper inside its cover in dry place. 3-check for any foreign object droped in paper path(pins-a small pieces of torn paper). 4-check for good condition of paper detecting switches in paper path inside the machine.
This means your rollers are either dirty or damaged. The same thing happened to my Lexmark printer and they told me to clean the rollers. Nothing happened it still was messed up so they just sent me a new one...