Question about Zenith Z20A06D/X TV

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Can't read the news ticker on the bottom of the screen

I have a Zenith Z20A06D. The problem I am having is I can't read the news ticker on the bottom of the screen (like on CNN for example). I can olnly see the very top of the ticker and it's letters. I can't tell of the picture is projecting bigger than the screen or if the picture is projecting too low. Of course, there are no longer any adjustments on the back of the TV. I had a TV repairmen come to my house for a problem with a differnt TV and he pushed the buttons on the front of the TV (Volume, Channel, Menu, etc.) in a certain combonation to get to a sort of hidden menu where he could make adjustments to the picture. I can't figure out how to do it. I don't even know if it will help me. Any suggestions? Thanks

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SOURCE: TV Screen Does not Display Entire Image

Most likely it has a horizontal width control on the inside of the set on the main module. It is usually to the right side of the set near the high voltage transformer. I advise caution unless you understand the operation of the tv and the components near the control.

Posted on Jan 30, 2007


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I might need a little more detail to solve this problem - I suspect the problem is an incorrect setting on your cable/satellite receiver (assuming you are using one), but let's start with the TV.

Firstly, switch the TV on and select a channel where you can see the ticker. Then press the "FORMAT" button (above the red REC/CONNECT button) on your Mitsubishi remote control. This will change the screen aspect ratio and the current setting will be displayed on screen. Each time you press the FORMAT button the screen size should change.

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Please note: If the TV will only allow you to select STANDARD, this is not a fault. It simply means that the aspect ratio cannot be changed on the TV because it's displaying a picture from an external source, i.e. a cable/satellite receiver.

You should then look for a button on the front of your cable/satellite receiver or the cable/satellite remote control marked "FORMAT" or "ZOOM". When you have located this button, try pressing it repeatedly until the ticker is both fully on the TV screen and the picture covers the entire screen.

If you don't have a FORMAT or ZOOM button for your cable/satellite receiver or you are unable to set the picture size correctly, leave the TV set to STANDARD and then reply to me with the brand and model number of your cable/satellite receiver. I will then be able to assist you with finding the correct picture settings and give instructions on how to set these correctly.

I hope this helps - please post back here if you need further assistance.


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sounds like its stretched out just a bit. Do you feel comfortable with messing around inside where theres 100s of volts??? if you do then in the vert curcuit theres a small control called the vert height control right on the printed curcuit board. adjust it slightly so you can see that full pic but not the black partm of the pic. I WOULD HIGHLY RECOMEND thaT if you have no experience with this then leave it to a pro as afterv all they will charge you a minumum beanch charge to adjust the set for you Im sure as it is a minor thing to do. good Luck

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