Question about Brother IntelliFax-2820 Laser Fax

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My fax machine answers my phone calls

I have seperate phone numbers for my fax and my phone. I have distinctive ring from bell yet every time my phone rings the fax cuts in .This 9is a new fax machine this problem didnt happen with my old machine.

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Did you set up your fax to detect distinctive ring? if not, thats the problem. you can do that through your menu button on control panel. procedure is in manual.

good luck,
razors

Posted on Jan 28, 2009

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You have a crossed phone line in the wirering coming out of the phone jack at the wall

Posted on Jan 20, 2009

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Hi my hp 640 will not answer a fax call, but will answer only if we pick up the hand set.


Issue When the all-in-one product is sharing a phone line with voice calls, some calls are interrupted by fax tones. Follow the steps below to solve the problem.Step one: Check the Rings to Answer setting If Auto Answer is enabled, the HP fax product will answer the phone line when the number of rings reaches the number of rings specified in the Rings-to-Answer setting. When voice calls will be received on the same phone line as faxes, set to rings-to-answer to 6. If you do not want the fax to answer automatically, either turn off Auto Answer from the front panel and receive faxes manually (this may result in lost faxes) or subscribe to a distinctive ring service from the phone company (if available). Refer to the Answering faxes manually section below to learn how to answer faxes manually or refer to the Using distinctive ringing section below for more information about using distinctive ringing. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. Follow the steps below to check or change the setting for all models except the HP Officejet 500 and 600 series:
  1. Depending on the model, press either Menu , Setup , or Fax Setup repeatedly until Basic Fax Setup appears in the display.
  2. Press Enter (or Start or OK ).
  3. Press the right arrow button repeatedly until Rings to Answer is displayed, and then press Enter .
  4. The number of rings before the HP fax product answers will be displayed.
    • The setting is correct if it is 6. Press Cancel or Stop (Stop Fax) to exit the menu.
    • If the number is not 6, press the right arrow button until 6 appears in the display and then press Enter (or Start or OK ).

Aug 30, 2011 | HP 640 Inkjet Fax Machine

1 Answer

Our HP 2140 fax under distinctive ring setting DRPD was answering under our Master ring (double Ring) until yesterday it switched inside somehow where it now answers regular phone ring instead of...


Was the fax plugged into another telephone line? Maybe a power surge?

My solution would be to reconfigure the fax from scratch to learn the ring pattern.

From the Manual:

Step 1-Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.

1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.

DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2-Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Press Mode/Contrast repeatedly until DRPD Mode appears in the display.

• In Ready mode, DRPD appears in the right hand corner of the display.
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)


TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Mar 04, 2011 | HEWLETT-PACKARD HP 2140 Fax

2 Answers

I have the HP640 Fax machine and I'm trying to program the distinctive ring mode but when I follow the instruction which state to press the menu button and scroll to advanced fax and press ok and then it...


I had been confused for the past ten months on this issue and just figured it out! Get a distinctive ring from you telephone service. If you have a answering machine, set it to answer on the 4th ring. On the fax, press menue til you get to the BASIC FAX, press OK, scroll the arrow button til you get to the DISTINCTIVE RING, press OK. Call your special fax number assigned from the telephone co, the machine should read DRPD OK, then on the face of the hp640 on the left i believe is a button called Rcv. Mode/Contrast, press that til you get to DRPD Mode, press OK. It should work great!! Hope this helps.

Jun 17, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Answer a distinctive ring?


No, distinctive ring is not available on this machine.

May 24, 2008 | Panasonic Panafax UF-885 Plain Paper Laser...

1 Answer

Setting personalized ring


Its called distintive Ring. This is the instructions from the manual -

VERY IMPORTANT
If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
one of your phone numbers dedicated only to fax calls, you must leave the fax machine
in MANUAL mode at all times while using the distinctive ring feature. Here’s why:
Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
machine is in this « neutral » mode, the Distinctive Ring Feature can be activated. The
distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY
mode or FAX /TEL mode while using distinctive ring; otherwise, the fax machine will
answer calls for all the numbers.
Registering the Distinctive Ring Pattern
1
Set the fax machine to MANUAL mode.
2 Press Menu/Set, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5 Press Stop/Exit.

and a link to the manual if you need it -
http://static.tigerdirect.com/pdf/brother-IntelliFax-775-Manual.pdf

Feb 21, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Audible ring has changed/machine won't answer when called


It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.

Jan 16, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

To recieve fax on brother


Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.

Nov 27, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

2 Answers

Sharp UXB700 Fax


Below is for when you are using machine in fax mode, is that how you use it or are you also using the answering machine function? ie TAD mode

 

 

If desired, you can change the number of rings on which the fax machine

answers incoming calls in FAX mode. Any number from 2 to 5 can be

selected.

1 Press FUNCTION once and 3 times.

Display:

OPTION SETTING

To select FAX mode, press

(with no document

in the feeder) until the arrow in

the display points to FAX.

RESOLUTION/

RECEPTION MODE

RESOLUTION/

RECEPTION MODE

FAX

A.M.

TEL

Using TEL Mode

58

2 Press once and once.

3 Press once.

4 Enter the desired number of rings (any

number from 2 to 5).

Example: 3 rings

5 Press to return to the date and time display.

Note: If you are using Distinctive Ring, the fax machine will answer calls after

two rings regardless of the above setting.

Oct 16, 2007 | Fax Machines

1 Answer

Receiving a fax when using the phone


you can not use the phone simultaneously while sending or receiving a fax. You do not need a separate line. especially if you do not do a lot of faxing. You just can not do both at the same time. You can set your machine to automatically receive faxes when you are not present. The machine will detect the sending tones of the senders fax and automatically receive your fax. You may want to order a users manual from brother to help you set up your fax for your specific needs. Their number is 1-800-284-4357. Another option is you can order the distinctive ring option from your phone company. This will allow you to give out a seperate phone number for your fax while only having one line. The machine can be programed to distinguish the distinctive ring and automatically pick up with out you wondering if it is a fax or phone call. But again you can not talk and fax at the same time. Good luck and let me know if I can be of further help! John

Sep 07, 2007 | Brother FAX-1960C

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