Question about HP OfficeJet 6110 All-In-One InkJet Printer

Open Question

When I put paper into ADF and press start the paper won't go thru

The roller in the ADF does not turn when paper is inserted and start is pressed

Posted by on

6 Suggested Answers

bandana_gyrl
  • 181 Answers

SOURCE: HP7310 ADF will not load paper

When you say you have cleaned the part have you taken the ADF and opened it and cleaned the rollers and seperator pad? Document with parts labelled is here;

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00222165&lc=en&dlc=en&cc=us&lang=en&rule=22243&product=391182

If you have done that and still no feeding then you may need a new adf. You can call hp but the easier way is to order it through the HP Part Surfer - the part number you need is Q3462-60276 and it costs $25.65 according to the site at the moment.

Posted on Jan 29, 2009

  • 1 Answer

SOURCE: clear paper jam in top feeder of HP 3055

You have to open the Door and take the cartridge out. It's fairly easy.. then just take the paper out and put back the cartridge.

Posted on May 16, 2009

  • 1 Answer

SOURCE: automatic document feeder does not work-- does not pick up paper

Yes, I had the same problem, and I finally got it to work. I took the printer apart and removed any paper that was stuck in the ADF in the top and it in the duplex in the back. I then did a reset and it still would not work. What I did was to turn off the printer by hitting the power button, unplug the power cable and let it sit for while so it loses its memory. then follow the instructions on HP web site on how to do a power cycle.

Solution four: Perform a power cycle
1. Turn the product off.
2. Unplug the power cord from the product.
3. Wait 30 seconds, and then connect the power cord to the product.
4. Turn the product on.
5. Make a color copy by pressing the Start Copy Color button on the control panel.
If the copy job is successful, you do not need to continue troubleshooting.
If the error message displays again, proceed to the next solution.
Solution five: Reset the product
Follow these steps to reset the product.
Step one: Perform a partial reset
1. Disconnect the power cord from the product.
2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
If the partial reset resolves the issue, you do not need to continue troubleshooting.
If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset
CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
1. Disconnect the power cord from the product.
2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.

In my case it still would not work, so I turned the printer off for about an hour so the memory would be erased. Then after I got it on I did a factory reset. - press setup, press 6, then press 3.

I'm so excited, my printer is now working again. HP would not repair it for me and would only send me a newer model, but the older ones are easier to repair and parts are available. My email address is: edwina.mann@comcast.net . Good luck.

Posted on May 30, 2009

  • 1 Answer

SOURCE: can't clear ADF paper jam--I

CHECK INSIDE FOR PAPER AND RESETBY CUTTING MPOFF AND RESTARTING .SOUNDS LIKE A SMALL AMOUNT IS INSIDE SOMEWHERE.. GOODLUCK

Posted on Jun 02, 2009

  • 8 Answers

SOURCE: HP Officejet Pro L7580 ADF will not pick up paper

You can lift the top of the unit to inspect the rollers. Be careful because the L series the roller can pop off easily and if you're not paying attention to original orientation, can be a pain to put back in.. you press the blueish button to release the pick up assembly. See if any rollers are dusty. If they are, use Isopropyl alcohol (highest % you can find) and a LINT FREE cloth (dryer sheets/coffee filters or something of that nature..) and wipe clean

Hope this helps, I'm honestly doing all this from memory, I used to work for that dept here in Oregon ..

Posted on Sep 08, 2009

canontech
  • 1219 Answers

SOURCE: My HP J6480 ADF is making a grinding noise when I

You need to locate, from where sound is coming from.
Then use wd40 or silicone grease oil, and lubricate.
its probably dirt on axis bushings.

Posted on Jul 06, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dell 966 aio printer....paper jam and I cannot release paper from roller. Is there a way to release roller?


Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

Aug 28, 2013 | Dell 966 All-In-One InkJet Printer

2 Answers

I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...


Hi travlynn2,

  1. The ADF
    unit is the grey paper tray located on the top of the scanner unit.
    Check the following points if it does not feed paper, or you receive an "ADF jam" error message:


  2. Check the position of the ADF document guide:


    1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:


    2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:


    3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).




    1. Close the scanner unit.


    2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    3. Test the printer by scanning or faxing via the ADF unit.


  3. Check the ADF edge guides:




    1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.



    2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:

      Figure 9. The ADF edge guides.


  4. Check the ADF unit feed rollers:


    1. Open the cover of the ADF by pulling up the grey lip, as shown below:


    2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.


    3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:



    4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:


      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.



      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.


    5. When complete, close all the covers.


    6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    7. Test the printer by scanning or faxing via the ADF unit.



  5. Check that the ADF unit sensors are not obstructed.




    1. Open the cover of the ADF unit.



    2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.



    3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.


    4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
Hope this helps.

Thank you for using FixYa.

Sep 21, 2011 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

2 Answers

Screen says original loaded when nothing is in the adf


  1. Remove all the paper from the document feeder tray.
  2. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.
  3. Make sure that the paper is a supported paper type for the product.
    NOTE: The ADF does not accept photo paper.
  4. Make sure that all the paper in the stack is the same size and type. Never load mixed types of paper in the document feeder tray. The product can only process one type of paper at a time.
  5. Tap the edges of a stack of 10 to 25 sheets of paper on a flat surface to make sure that the edges are even.
  6. Load the stack of paper print side up in the document feeder tray.
    NOTE: Do not load more than 25 pages in the document feeder tray. Larger stacks of paper can lead to pick problems. Figure 2: Reload the original document c02081020.gif Illustration of reloading the original document
  7. Press OK to continue the current task.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Dust or paper residue on the rollers or separator pad inside the ADF can cause paper feed issues.
  1. Gather the following materials:
    • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
    • Distilled, filtered, or bottled water (tap water might damage the product)
  2. Remove the stack of paper from the document feeder tray.
  3. Press the Power button (c01602202.gif ) to turn off the product.
  4. Disconnect the power cord from the rear of the product.
  5. Lift the cover of the ADF, and then find the rollers and the separator pad. Figure 4: Location of the ADF rollers and separator pad c00228595.gif 1 - ADF rollers 2 - Separator pad Illustration showing locations of the ADF rollers and separator pad
  6. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.
  7. Use the damp cloth to wipe any residue off of the rollers and the separator pad. Figure 5: ADF rollers c02081021.gif Photograph of ADF rollers Figure 6: ADF separator pad c02081022.gif Photograph of ADF separator pad
  8. Dry the rollers and separator pad with a dry, clean, lint-free cloth.
  9. Close the cover of the ADF.
  10. Reconnect the power cord to the rear of the product.
  11. Press the Power button (c01602202.gif ) to turn on the product.
  12. Reload the original document print side up in the document feeder tray.
  13. Try to perform the task again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Perform a partial reset to restore the product settings to the default values.
  1. Write down any fax numbers and country/region and language settings stored in the product memory. CAUTION: A partial reset might remove all speed dials and other settings from the product memory.
  2. Disconnect the power cord from the rear of the product.
  3. Press and hold the # and 3 buttons at the same time while plugging the power cord into the rear of the product.
  4. Release the buttons after 30 seconds or when Part NVM Reset displays on the control panel.
  5. If the product does not turn on, press the Power button (c01602202.gif ) to turn it on.
  6. Press OK to continue the current task.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
If you have completed all the steps listed above and are still experiencing a problem, service the product. If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 22, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP Officejet Pro LP 7880 feeder does not work, how to fix it?


Step one: Check the paper in the ADF The condition of the paper or the amount of paper loaded in the ADF might prevent the ADF from picking it up and feeding it through the product.
  1. Make sure that no more than 50 sheets of paper are in the ADF input tray.
  2. Make sure the original is not photo paper or carbon paper. These types of originals must be loaded on the scanner glass.
  3. Make sure the original document that is loaded in the ADF meets the following criteria:
    • Free from curls, folds, creases, and tears
    • Does not have staples or clips attached
Step two: Make sure the ADF pick assembly is in good working condition
  1. Remove the document feeder and open the ADF cover.
  2. While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
  3. Examine the pick assembly.
    • Make sure the bottom roller is held firmly in place by the two-catch, which is located to the left and the right of the roller.
    • Make sure the stack stopper, which is located between the top and bottom rollers, fits within the double slots just above the bottom roller. The stack stopper should move freely within the double slots to flow up and down when the whole pick assembly is lifted and lowered into position.
  4. Return the pick assembly to its original position.
  5. When the product is turned on, the top roller will reset to its original position above the separator pad. There will be a gap between the separator pad and the top roller.
  6. If there is no gap between the ADF top roller and the separator pad, press the Power button to turn off the product.
  7. Wait three to five seconds and then press the Power button to turn the product on. The ADF rollers should reset to the correct positions.
  8. Close the ADF cover and replace the document feeder.
Step three: Clean the rollers and separator pad
  1. Remove the document feeder and open the ADF cover.
  2. While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
  3. Lightly dampen a clean, lint-free cloth with distilled water, and then squeeze any excess liquid from it.
  4. Use the damp cloth to wipe any residue off the rollers and the separator pad. If the residue does not come off using distilled water, use isopropyl (rubbing) alcohol on the cloth instead.
  5. Return the pick assembly to its original position.
  6. Close the ADF cover and replace the document feeder.
Step four: Detaching and re-attaching the ADF pick roller assembly If the ADF pick assembly is detached or not connected properly, follow the steps below to resolve the issue. If the ADF pick assembly works well, do not perform these steps.
  1. Press the Power button to turn off the All-in-One.
  2. Remove the document feeder and open the ADF cover.
  3. Press the blue-green ADF-release button to release the ADF rollers from the pick assembly as shown in the figure below (the red arrow is pointing to the ADF release button).
  4. Re-attach the ADF pick rollers by placing the rollers into the roller slot of the ADF pick assembly as shown in the figure below. The red arrows show the gears on the ADF pick assembly aligned on one side. The yellow arrows point to the two-catch notch.
  5. Once the rollers are placed on the two-catch notch, push them in, so that the two-catch clicks into place. The photo below shows a correctly installed ADF pick assembly.
  6. Close the ADF assembly and cover.
  7. Turn the product on and make a copy with the ADF to check that the pick assembly works.

Jul 16, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

It stopped faxing through the feeder and said feeder errror. its a HP j4680 all in one office jet


Hello, Brittany.

Give this a try (from HP Support):

Complete the following steps to check the condition of the paper, reload the original, and then open and close the Automatic Document Feeder cover.

The main reason for this issue is that the ADF rollers that pick up the papers might not grip the paper because dirt sticks to the rollers.

Step One: Check the paper and reload the original
The condition of the paper, or the amount of paper, might prevent the ADF from picking it up and feeding it through the product.

1. Make sure that the ADF tray contains fewer than 25 sheets of paper.
2. Make sure that the ADF tray contains no photo paper or carbon paper.
3. Make sure the paper in the ADF tray meets the following criteria:
* No curls, folds, creases, or tears
* No staples or clips attached
NOTE: Folded paper, torn paper, or paper with rough edges might not feed correctly. If your original is folded or damaged, either reprint the original or try to smooth out the damaged portions.
4. Reload your original, with the print side up, into the ADF tray. Place the pages so that the top edge of the document goes in first. Slide the paper into the ADF tray until you hear a beep or see a message on the display indicating that the loaded pages are detected.

* If still a problem, go to the next step.

Step Two: Open and close the ADF cover
NOTE: Remove all originals from the ADF tray before you open the ADF cover.

1. Open the ADF cover, and then close it again.
2. Press the OK button.

* If still a problem, go to the next step.

Follow these steps to turn the product off and then on again.

1. Press the Power button to turn off the product.
2. Wait 15 seconds.
3. Press the Power button to turn on the product.

Hope this helps.

Feb 26, 2010 | HP Printers & Copiers

2 Answers

The adf doesn't work. I have tried taking the rollers out and reinstalling, but the rollers still don't drop. I


there is a lever-like device that is deflected when paper is inserted into the feeder. It interacts with an optical device to detect the paper.
The feeder mechanism cover should hinge to the left. The latches tend to be stiff so don't be afraid to apply some pressure. Look for the lever on either the cover or the bottom surface of the feeder. It should hinge easily with light pressure.
Sometimes the lever gets unhinged. There is a plastic sensor that moves back when the paper is loaded in the ADF.

the lever (plastic sensor) has a "flag" on it that interrupts an invisible light (infrared) beam in the optical sensor (optical device). The sensor is typically a small black device with slot in it. The flag moves through the slot without any physical contact. The sensor will not be visible without removing a cover of some sort.

there could be mechanical damage or misalignment. The failure could be one of the following:
1. The optical sensor is defective.
2. Since various sub assemblies in the printer are interconnected using cables, there may be a cable plug thats not mated securely with it's corresponding socket.
3. A component on the main electronics board has failed.

there are many other users facing the same exact problem with ADF not loading document and its not getting detected on front panel.
click this link directly
http://h30434.www3.hp.com/psg/board/message?board.id=Networking&thread.id=2044
if you are not familiar with doing this you can get it done by local repair technician familiar with this .
-----------
This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.

Nov 30, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Says have paper jam when there is no paper in the printer


see what you gotta understand

is that right next to the

rollers that pick up the paper

are paper sensors so if those

sensors have been damaged take

a cotton swab dip it in water.
clean the rollers where the

paper is taken in from and

also clean the carriage rod

along which ur cartridges

move(metallic rod).
Remove any loose paper from the input tray. Press the Power button (c01345237.gif ) to turn off the product.Disconnect the power cord from the back of the product.

  1. Gently pull any jammed paper out of the rollers in the back of the product.
  2. Rotate the rollers upward to make sure that they move.
  3. Clear any paper jammed paper from inside the duplexer.
    1. With the wheels facing toward you, unlock the duplexer by pulling back the gray levers on each end of the duplexer.
    2. Open the duplexer lid.
    3. Remove any paper from inside the duplexer.
    4. Close the duplexer lid.
    5. Lock the duplexer by pushing the gray levers up and forward until they snap into place.
Before reattaching the duplexer to the back of the product, follow these steps to clean the paper rollers to remove any debris, dirt, or paper scraps.
  1. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward with your fingers to clean all the way around.
  2. Allow the rollers to dry completely.
  3. Reattach the duplexer to the back of the product. Gently push the duplexer forward until it snaps into place.
  4. Reconnect the power cord to the back of the product.
  5. Press the Power button (c01345237.gif ) to turn on the product.
  6. Load paper in the paper tray.
  7. Try the print job again.
    • If the error message displays again, proceed to the next step.
    • If the pages print successfully, you do not need to continue troubleshooting.
Follow these steps to clear the jam from the automatic document feeder (ADF).Remove all originals from the document feeder tray.

  1. Lift the cover of the ADF.
  2. Lift the ADF mechanism.
  3. Gently pull the paper out of the ADF mechanism.
  4. Lower the ADF mechanism.
  5. Close the ADF cover. Press down until the cover snaps into place.P
  1. ull out the main input tray.
  2. Slide the paper-width and paper-length guides to their outermost positions.Insert a stack of paper into the main input tray with the short edge forward and the print side down. Slide the stack forward until it stops.

  3. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper.
  4. Push the main input tray back into the product.
  5. Pull the output tray extender towards you, as far as it will go
  1. Press the Power button (c01346625.gif ) to turn the product off.
  2. Disconnect the power cord and the USB cable from the product.
  3. Unplug the power cord from the wall outlet.
  4. Reconnect the power cord and the USB cable to the product.
  5. Plug the power cord back into the wall outlet.
  6. Press the Power button (c01346625.gif ) to turn the product on.

Jun 15, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Adf pulls 2- or more pages in feeder.


open the ADF and clean the rollers and wooden cork pad and unplug the machine and press and hold the ON button for 1 min and release the button and plug it bak and it should resolve ur issue........

Regards raj_p5983

Jan 21, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Canon PC 1060 will not SCAN


Cleaning the rubber rollers on the ADF may help it to pull the paper through; I did it on my 1060 and I think it helped. (This was suggested in another post some time ago.)

Press Additional Functions. Use arrow keys to find ADJUST/CLEAN; press SET. Use arrow keys to find CLEAN ADF ROLLER. Open the ADF. Press SET. Each time you press SET, the rollers will rotate a partial turn. With the corner of a soft cloth slightly moistened with isopropyl (rubbing) alcohol, wipe the black rubber rollers both on the bottom and top of the ADF. Push SET again and rub again, several times. (DO NOT use alcohol on the long white roller! Use a dry cloth only, if you want to clean it.) Push STOP/RESET when you're done.

Touch the rollers only after they stop--not while they are rotating!

No guarantees, but it may be worth a try.


Jan 18, 2009 | Canon PC-1060 Black and White Copier

Not finding what you are looking for?
HP OfficeJet 6110 All-In-One InkJet Printer Logo

Related Topics:

161 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96576 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...