Question about Canon MVX20I Mini DV Digital Camcorder

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Canon MVX250i Zoom Problem

My trusty (nearly 3 years, old so well out of warranty) Canon MVX250i has developed a fault and is now permanently stuck on maximum zoom, the zoom slider no longer has any effect. So with digital zoom off I'm permanently at 16x and with digi-zoom on 320x! It seems that the best course of action is probably to send to Canon or someone like Plymcare for repair, but before I do has anybody else had (and fixed) this problem? Is there anything I can do myself to save having to return it? I've been through the User Manual with a fine toothcomb and couldn't find anything helpful (e.g. if I had set something incorrectly in a menu somewhere). As always, sods law applied and I did not find the fault until the day of a friends wedding which I wanted to film, but fortunately he also had a Pro making a video so I still get to see what went on, all I have is a couple of minutes of very close up shots of the Groom and Best Man!!! Thanks in advance for any help.

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Re: Canon MVX250i Zoom Problem

I had this problem on this camera. I found the battery removal rechnique seemed to work for only a short while, then the problem would come back repeatedly. I looked into just buying a new one but when I explained the problem to a salesman in an independent camera shop, he asked me if I'd just tried hitting the top of the camera. Apparently the motor sometimes gets stuck. Since the camera was virtually useless I tried this (hit it 2 or 3 times quite firmly, near the lens and by the accessory shoe). Now it zooms in and out perfectly and so far hasn't reverted to its problem state.

Must try to give the camera shop some other business - maybe when I buy a new stills camera

Posted on Aug 18, 2009

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Re: Canon MVX250i Zoom Problem

Yeah, I had the same problem with mine...I changed the skin detail to soft and it miraculously fixed! It may work for you, it may not, but I'd give it a try.

Posted on Jul 24, 2007

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