Question about Acer Aspire 5100 Notebook

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Acer 5520 notebook startup issues

My acer 5520 wont load and sends me to a windows error recovery screen, i can chhose safe mode but then it sends me to another screen Windows Boot Manager that says

File: \Windows\system32\ntkrnlpa.exe

Status: 0xc00000e9

Info: Windows failed to load because the kernel is missing, or corrupt

I do not have the recovery cd's there should be one on the harddrive partitioned i assume but no matter what i cant get a recovery option ive tried the hold alt + f10 and it send me to a screen that says

Edit Boot Options

path: \Windows\system32\winload.exe

Partition: 1
Hard Disk: 53e114b0

[ /NOEXECUTE=OPTIN

]

any ideas???????????

Posted by on

  • DService May 11, 2010

    Do you have XP or Vista?

  • craig allmon
    craig allmon Apr 02, 2014

    vista

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1 Answer

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  • 741 Answers

You are missing the file NTLDR.exe and NTKRNL.exe. NTLDR is the first file your computer sees when it is booting up and it brings up other files to get your computer started then it turns it over to Windows file called NTKTRNL which actually brings up the Windows operating system. The only wayto fix is to find a Windows disc and copy them over to three folders that you have either win32, windows or winnt. Copy to all three if you see all three buy only one of those starts your system and it seems like it's win32 based on your error, folder under your C: drive. That will solve your problem and your computer will boot up normally.

Posted on Dec 23, 2008

  • e.haines@sky.com Jun 10, 2012

    thanks randell i will try your advise two morrow had a bad day with it today thanks a lot elaine-

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