Question about Canon PIXMA MP160 All-In-One InkJet Printer

Open Question

When I connected scanner to my computer.but when I try to scan the document it displays the scan gera error "an error has occured.turn off the device and turn back on.scanner driver will be closed.code 22500... what's more the copy function is lost eighter please give me your kind help ! thanks a lot !

Posted by on

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hp scanjet 2400 stops at warming up then shows unexpected error. please help


Try connecting it on direct wall outlet.Not a surge protector or power strip

Try below solutions

An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.
  1. Click Start , point to Settings , and then click Control Panel .
  2. Click Add/Remove Programs .
  3. In the list of programs that displays, look for the following entries:
    • HP Image Zone
    • HP Photo and Imaging Gallery
  4. If there is more than one entry listed, then there are multiple versions of HP Image Zone software installed on the computer.
  5. Click here to download the patch. Follow the on-screen instructions to download and install the patch.
  6. If the issue persists, try the next solution.
Solution two Clicking Scan picture or image in the HP Director software results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00369826). Solution three When accepting a scan from the HP Scanning preview window, the scanner may start to scan and then lock up with the lamp approximately ½ way down the scanner bed. This results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00373192). Solution four When accepting a scan, the scanner completes the final scan and the lamp returns to the home position; however, when the image is being processed or sent to the receiving application (that is, HP Photo and Imaging Gallery), an unexpected internal error occurs. Click here to resolve this issue (c00373192). Solution five Immediately after clicking Scan Picture from the HP Director when using an HP Scanjet 3970 with v2.2 software, an unexpected internal error occurs.

Try also this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=297430


I hope you issue should be fix to lessen your frustrations.You can do it

Regards

Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

Apr 10, 2011 | Office Equipment & Supplies

1 Answer

Cannot scan documents


go to device manager look for imaging device (scanner) right click and uninstall. / click scan for hardware changes tab, found new hardware must be appeared and click next / select don't search, i will choose the driver to install / click show compatible hardware and choose scanner driver found and click next. and finish.

Feb 11, 2010 | Fujitsu M3091DC Path-Through Scanner

2 Answers

I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.


Hello,

Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

Hope the above information is helpful.

Thank you for contacting FixYa.

Regards,

TechSatya

Apr 24, 2009 | Fujitsu fi-4120C Path-Through Scanner

1 Answer

Error messages appear when scanning from glass to macbook.


Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks! 
PREM

Mar 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Won't scan nor fax


HP multi units are notorious for scanner failures. It is just a weak component in their machines. I have seen this time and time again. The only solution is to change the scanner out or purchase a different machine. Just keep in mind the notoriety HP has which failed scanners. If you want to venture into the replacement of the scanner the following website might have the product you are looking for. Otherwise, search around the net for a scanner assembly unit for the OJ7310. But, be prepared scanner units are not cheap.
Check here first...PrinterFixer.net

Nov 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Connection issue between XP Pro and HP C6180 all-in-one


Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

Oct 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I can't scan


This document applies to the PSC 2210, PSC 2210v, and PSC 2210x. When you see the scanner failure message, turn off the PSC 2210. Wait a few seconds and then turn on the PSC 2210. If you see the message again, please contact HP Support. http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&cc=us&docname=c00055511&dlc=en&product=79499&rule=45570&lang=en

Dec 04, 2007 | HP PSC 2210 All-In-One InkJet Printer

Not finding what you are looking for?
Canon PIXMA  MP160 All-In-One InkJet Printer Logo

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2188 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...