Question about Sentry Fireproof Safe

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I cannot open my safe.

My sentury safe just has a keypad and i just replaced the batterys on it and it still wont open. when i type in the 5 digit code the red error light blinks and wont open!
im thinking it might be my kids messin with it , I have twins girls that are 3 tears old and they might of been pressing the numbers !
i need to get in there ASAP!
CAN YOU HELP ME?

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  • morgan2 Dec 24, 2008

    I have a sentry ac3810 model.

    When I use my five digit combo the green loghtn comes on and the handle will not move. The keyed lock is open this happended before about six months ago after a few days everything was fine.



    Thanks for any help you can provide.

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  • Contributor
  • 21 Answers

Try holding the # and the * key for 5 seconds that should reset the safe and open it up

Posted on Dec 23, 2008

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