Question about RIM BlackBerry? Curve 8330 Cellular Phone
Every button I press including the on and off button won't respond. But I know it can turn on because when I replace the battery it takes me to the main menu. The only problem I can think of is that I held the blackberry when my hands were wet. Ever since then it hasn't worked.
I have the same problem. What is up with this?! It seems as though everything is working, except the buttons do not respond when pressed. I can receive incoming calls, but the "send" button won't register in order for me to answer the calls. I have restarted the phone several times, with no success. My provider is Verizon.
I would be thrilled if there was an easy solution to this...highly unlikely though, huh?
Had the same problem my curves key pad did not respond at all after researching and investigating i found this is apperantly a very common problem and found only one place that had an answere most do not know about the curves soft reset ability in other words reseting the phone without removing the battery this opperation can be performed by simultaniously holding down three keys the Alt,theshift or aA up arrow ,and the del buttons all together u may have to try it a few times for it to work and once it has your red power light at the top will flash once the screen lights up again repeat the process five or six times to ensure it is reloading all info stored and lastley if a soft reset does not work attempt to do a hard reset by removing the battery while ur power is on still but leave it out longer than 30 seconds i left my battery out for about 5 min then reinstalled it and now all is well in bb world once more remeber your bb is basic but still a pc none the less and as such it is a good practice to do a reset periodically to ensure the quallity of the bb functioning best wishes and i hope this is able to help you if not whatever u do don't attempt to take the bb apart unless u r trained pro because it should have a one year warranty on it and any thing u attempt to do on ur own will void the warranty
Posted on Apr 03, 2009
Sorry i acually had to take mine in and have them give me a new one same problem , i went out dancing and put phone in my boot , and well it didnt make it to next day . try holing down the botton on top of phone for few seconds . if that dont work sorry getting a new one . since the bottons dont work you loose all contacts . everything it sucked .
Posted on Mar 19, 2009
Akio - the easiest solution will be able to take the phone to a mobile service center and have them service the phones keyboard for you to make it work again.
jason + guest - the phone needs to be fully service then take the phone to a mobile repair center and have that done.
Posted on Jan 01, 2009
Did it get wet at all? there is an area under the track ball that goes bad if it get's wet. Cleaning that area with a brush can sometime get it up and running again. try to remove the trackball and clean the area below it if necessary. There is a Blackberry Repair Guide that shows how to open a Blackberry and remove the track ball yourself.
Posted on Jun 17, 2009
Take ur ball out and clean it
Posted on Jan 18, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Mar 19, 2013 | Kenmore Dishwashers
Dec 07, 2012 | Whirlpool Washing Machines
Oct 22, 2012 | Washing Machines
Oct 03, 2011 | Kenwood DPX-4020 CD / Cassette Player
Apr 09, 2010 | RIM BlackBerry? Curve 8330 Cellular Phone
Sep 24, 2009 | Whirlpool 24 in. DU1100XTP Built-in...
2,883 people viewed this question
Usually answered in minutes!