Question about Canon MV850i Mini DV Digital Camcorder

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Tape won't load

My camera will not accept any tape be it old or new. The machine will retract with no tape but when closed with a tape it will not retract and then beeps with the screen message "remove the tape". If anyone can help with this problem I'd appreciate it greatly. I've taken the battery out and replaced it plus replaced the back up battery. Anna

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Re: tape won't load

There are different designs on how this works. One design there is a small pin inside that detects if you have the right tape installed. It has a very small spring which allows it to move back and forth it may have broken with normal use. (it happens) With a small flashlight look very carefully inside. You may or may not be able to see it. It may be located under the alum carrier and hidden. Worth a look. If you find it try to reattach the spring if in fact you see it. But I doubt you can because you need to get goo access to it. In any case, you most likely will need to take it in for repair. The tape carriers for these cameras are fragile and easily damaged. Wish I could give you and easy fix.

Posted on Sep 16, 2007

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My name is Rick and I am the owner and technician of Discount Camera Repair. The problem you are experiencing can be repaired fairly inexpensively but will require disassembly by a qualified technician. The camera will need to be disassembled to remove the tape mechanism and then the tape mechanism will need to be disassembled to repair. If I can be of any help please call or email me and I'll get the camera working for you.

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My camera won't accept a tape

This is usually caused by a defective component in the tape detection circuitry and will require disassembling the camera to repair. This can usually be done fairly inexpensively. However, it's not really a user serviceable problem and should be done by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on .

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I had the same problem with a Sony FX410, not much different than a FX310. With my camera all i had to do was to push the top down with a gentle push, it would engage and play and record normal. Don't force it hard, just a light pressure to help the cradle down. Most of these Sony cameras are crappy when it comes to loading the tape, most if not all the Sony's i've had end up with this problem, no matter what model you have. I've taken my camera competely apart and could not find the problem for not pulling down the tape, don't know if it can be a sensor or what, i never could find anything broken or loose or misalign, i oiled all the joints and moving parts with a light dab of thin oil, it worked fine except for that darn cradle not pulling down the tape.
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