My camera has been working great, but I was viewing tapes just about all day and this is when the problem started. When I place the tape in the slot,the slot will not go down and it says to remove cassette. The slot will go down without the tape, but not with the tape. It make the sound as if it was going to go down, but it does not.Please help. I really need this to work. My daughter has an "area" track meet on Wednesday, & I really need this to work Thanks a million, Roxane
I have one doing the same thing. I called Cannon and the told me I would have to send it in for service. Now after reading that about 10 other folks having the same issue, I think Cannon has some issue with the ZR100. Of course mine is out of warranty. Everyone should call Cannon and complain.
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Sounds crazy, but It worked
I open up the tape door, ejected the tape. lightly squeezed the two long
sides of the piece that hold the tape in place. I placed the tape back in. The tape fit slightly more snug in the cassette holder.
This worked for me.
Condensation is usually a result of a change in temperature of your camcorder. Like taking it from a warm house and shooting outside in a chilled environment. Or taking the camcorder that was in the car in a cold environment into a warm house. Condesation will make the tape stick to the revolving video head and the camcorder has sensors that know this could be a very bad thing for both the camcarder and your tape. So the camcorder shuts down. The tape also needs to be at the same temperature as the camcorder or temperature differences will create condensation between the tape and the video head.
Eject the tape. Shut off the camcorder and leave it in a room temperature place for a day. Then give it a try.
There is a fix for this which was posted for either the ZR 200 or 400. They call it the "Fonzie" fix. Just hit the camcorder with your fist on the side where the tape goes in (with the door closed). Hit it lightly once, try inserting the tape. Repeat this process with increasing force each time until this works.
Surprisingly, this worked for me. Obviously, there must be something loose for this type of solution to work. I actually had it working once, then it acted up again. I tried the same solution and it's working again. No problems for several days now.
The "remove Tape" error message on Canon DV camcorders is a general message meaning something is not correct with the tape transport system. These are miniature precision mechanisms and It could be anything from dew sensors to head motor, capstan drive etc. If the cassette drawer closes OK with no tape inserted then the tape sensor/ end tape sensor is operating. With no tape inserted the head drum does not run when the drawer closes but it does with a tape present. Does the head drum start up when you load a tape or is there no noise at all? If the head runs then it is possible the capstan is not starting or is jammed. If the head does not run then the cure will be either extremely tedious and delicate or very expensive. These units do not dismantle easily so unless you have some experience with this, or are willing to take a risk, then I would not recommend it. However, without such action you may have to write-off the unit anyway. Canon's repair charge will exceed the camera's value unless it's still under warranty. Your best option would be to find a local repairer that is willing to look at it, but I wouldn't be too optimistic .To some, this error message is a major issue when deciding to buying canon dv cameras. However, they are great little cameras and treated kindly will give many hours of excellent service. Don't store the camera with tapes loaded. don't subject it to sudden temperature changes or excessive vibration. Store it in a dry protected atmosphere and refrain from taking it onto the beach (salt AND sand !!!!) when on holiday etc.
I got the dreaded reinsert tape message today and i thouht that my video taping days were over. i then made my way to this page and saw this. whack it three or four times and it will work. at first i thought what a load of crap but i tried it anyways... being really mad at the time, i showed my camera no mercy. i took out the tape and gave it 4 hard hits with my palm, put the tape back in and it worked. thanks alot, this works