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I'm getting a message, : Left and Right Cartridge Incorrect.

I just replaced the cartridges with two new ones, and still getting the same message. ''Cartridge Error''. Im sure the cartridges are put in correct. I don't understand the problem. When i first bought the Printer, I used it only a few times, and then began to get these messages. Thanks: CashEquity

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  • Anonymous Apr 13, 2009

    I replaced the black ink cartridge with 3 new cartridges , with the same result; the message comes back that it is not the correct cartridge. It is not happening with the color cartridge.

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If u feel cartridges are fine and installed properly then there can be only 2 reasons for the error.either the copper points that detect ur cartridge circuit are not clean and cannot detect ur cartridge, clean them with a damp tissue to remove any dust .it will solve ur problem if still it does not work then its a cable of the carriage which can be faulty. check it out if the cable is faulty replace it.

Posted on Dec 22, 2008

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1 Answer

Just tried installing a new photo31 ink cartridge and I am getting right cartridge incorrect message.


If you are using a photo cartridge, in your case the #31 cartridge, insert that in the left carrier where the black cartridge is. Make sure your color cartridge is inserted in the right carrier to continue printing.

Jun 16, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

We keep getting left cartridge incorrect message?


Are you using Dell Series 5 ink cartridges?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jun 12, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

Error: right cartridge incorrect


Left Cartridge Incorrect / Right Cartridge Incorrect
  1. Remove the indicated print cartridge.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridge.
  6. If the error:
    • Does not reappear, the problem has been corrected.
    • Reappears, replace the print cartridge with a new one.

Jul 19, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Left ink cartridge incorrect. It is the right ink


A trick which may work is cleaning the contacts on both the cartridge and the printer.

Make sure you've switched it off first, I'd try gently buffing with a soft dry cloth first.

HP reccommend using distilled water and cotton buds, but not alcohol based cleaning fluids.

Allow the water to evaporate before replacing cartridge and switching on.

May 11, 2010 | Dell 946 All-In-One InkJet Printer

1 Answer

MESSAGE SAYS RIGHT CARTRIDGE INCORRECT


Hello there:
what this is refering to is that the cartridge is either not the right one for the printer or the device is having a problem with that cartridge i would remove the cartridge and verify that it is the right one that goes in their and also since youare having the cartridge out i would clean out the contact area to get rid of the old ink that may be sitting on the contact areas ok
best regards Michael

Nov 23, 2009 | Lexmark X5470 All-In-One InkJet Printer

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Incorrect Cartridge Print cartridge in right stall not supported?


I changed the cartridge and it now works. I resent this though because it had been merrily printing before it decided it would stop and I have had to waste a three quarters full cartridge! I just hope the new one does not go the same way

Apr 08, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

My Dell 946 All in One displays 'Right Cartridge Incorrect'


Install old cartriage, if you still have it, let the machine tell you that it is empty, then go through the install process with one of the new ones.  

Dec 19, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Right cartridge incorrect" and "Left cartridge incorrect


Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

Jun 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Right cartridge incorrect


If it says to check the right cartridge (Black), replace it with a brand new one or one you know is good.

Walgreens will test and refill your cartridge for ~$10.00 (black).

I have heard of new OEM HP cartridges being bad.

The printer checks the cartridge level sensor and the electrical stuff.

Apr 21, 2008 | HP PSC 2110 Color Printer

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