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I'm getting a message, : Left and Right Cartridge Incorrect.

I just replaced the cartridges with two new ones, and still getting the same message. ''Cartridge Error''. Im sure the cartridges are put in correct. I don't understand the problem. When i first bought the Printer, I used it only a few times, and then began to get these messages. Thanks: CashEquity

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  • Anonymous Apr 13, 2009

    I replaced the black ink cartridge with 3 new cartridges , with the same result; the message comes back that it is not the correct cartridge. It is not happening with the color cartridge.

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If u feel cartridges are fine and installed properly then there can be only 2 reasons for the error.either the copper points that detect ur cartridge circuit are not clean and cannot detect ur cartridge, clean them with a damp tissue to remove any dust .it will solve ur problem if still it does not work then its a cable of the carriage which can be faulty. check it out if the cable is faulty replace it.

Posted on Dec 22, 2008

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1 Answer

Left cartridge incorrect


Is it a factory new cartridge, or was it refilled somewhere?
It's more likely to be bad if it's a refill. If it wasn't the Lexmark label on the box, it's a refill.

Put the old one back in to see if you get the same error. If you get no error, your new cartridge is bad, get a replacement.

May 31, 2012 | Lexmark X5495 All-In-One Fax...

1 Answer

Just tried installing a new photo31 ink cartridge and I am getting right cartridge incorrect message.


If you are using a photo cartridge, in your case the #31 cartridge, insert that in the left carrier where the black cartridge is. Make sure your color cartridge is inserted in the right carrier to continue printing.

Jun 16, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

Error: right cartridge incorrect


Left Cartridge Incorrect / Right Cartridge Incorrect
  1. Remove the indicated print cartridge.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridge.
  6. If the error:
    • Does not reappear, the problem has been corrected.
    • Reappears, replace the print cartridge with a new one.

Jul 19, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Left ink cartridge incorrect. It is the right ink


A trick which may work is cleaning the contacts on both the cartridge and the printer.

Make sure you've switched it off first, I'd try gently buffing with a soft dry cloth first.

HP reccommend using distilled water and cotton buds, but not alcohol based cleaning fluids.

Allow the water to evaporate before replacing cartridge and switching on.

May 11, 2010 | Dell 946 All-In-One InkJet Printer

1 Answer

I changed the black Dell printer cartridge with a new Dell cartridge from a sealed package. I got a message on the printer screen that the cartridge was missing. After a few trys to make sure it was...


First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
on it hard till it clicks.
Then your printer should work properly.
Hope this is of some help. Bud

Feb 26, 2010 | Computers & Internet

1 Answer

MESSAGE SAYS RIGHT CARTRIDGE INCORRECT


Hello there:
what this is refering to is that the cartridge is either not the right one for the printer or the device is having a problem with that cartridge i would remove the cartridge and verify that it is the right one that goes in their and also since youare having the cartridge out i would clean out the contact area to get rid of the old ink that may be sitting on the contact areas ok
best regards Michael

Nov 23, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My Dell 946 All in One displays 'Right Cartridge Incorrect'


Install old cartriage, if you still have it, let the machine tell you that it is empty, then go through the install process with one of the new ones.  

Dec 19, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Right cartridge incorrect" and "Left cartridge incorrect


Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

Jun 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Right cartridge incorrect


If it says to check the right cartridge (Black), replace it with a brand new one or one you know is good.

Walgreens will test and refill your cartridge for ~$10.00 (black).

I have heard of new OEM HP cartridges being bad.

The printer checks the cartridge level sensor and the electrical stuff.

Apr 21, 2008 | HP PSC 2110 Color Printer

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