Question about SimpleTech (STI-U2F36/400-BUN) (STIU2F36400BUN) Hard Drive

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SImple Tech HD wont show up on vista

I used it on my mac. then i used it on a pc. then i tried to go back to the mac and now it doesnt work on either one. it shows up on a pc but not in "my computer" so i cant format it or anything. the computer just knows that something is in the usb port and that its a hard disk

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Microsoft long ago decided Windows (this is not unique to Vista) could only format a drive with FAT up to a max size of 32Gb - even though FAT anc deal with larger drives - the thinking being that drives of more than 32Gb really should be NTFS as its more efficient. Windows will USE FAT drives od more than 32Gb but you need to format them outside of windows. Utilities such as Partition Magic for example can create larger FAT partitions which Windows will use.

Posted on Dec 22, 2008

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You might have a problem with the catalog file.
Connect it to your mac and then go to your utilities folder located in your applications folder.
In there you will find a program called Disk Utility. Run it and then when you see the drive highlight it and hit repair disk.
Then mount. If this doesn't work there are other programs that can repair the catalog file (which is the file that contains the information as to what is on the disk and where it is located so any computer can read the disk. If you do decided to reformat the disk and you stil lwant it for both computers, it is important to have it set for FAT 32 format.

Posted on Dec 22, 2008

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Simpletech hard drive not working


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13 Answers

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I bought the Simpletech Signature Mini 250GB last week and had these same issues. I wrote to the company's tech support and the solutions works. It boils down to you having to create a drive letter & partition for this. It took a little time to format, but it's all good now. I agree we shouldn't have such a headache for such a simple piece of hardware, though. I will cut/paste the info below. Once it was done, I was able to go to My Computer and see it listed as Drive H (which was what I selected).


PROBLEM: I have followed directions re: plugging device in, still cannot see device in MY COMPUTER. I have also tried plugging both USB's into computer to no avail. Even tried using it on my laptop, still not showing. My desktop is XP & loaptop is Vista. When I go to remove the dirve, it DOES show as Fujitsu, but I cannot acces the drive or locate it elsewhere. I really want to like this, but will have to return it if this issue is not resolvable.

SOLUTION: You might need to initialize the drive.

Right click on “My Computer” or “Computer” on Vista.
Select “Manage”
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In the lower middle section you should be able to find your drive.
It will show up as Disk 1 or Disk 2….depending on how many drives you have in your computer.
If you click on the area that says Disk # you should get and option to “initialize drive”.
Also to the right it should show the allocation information for the drive. If it says “unallocated” then the drive needs to be partitioned.
Right click on the white box next to the drive listing.
Select the option “New Partition”
This will bring up the partition wizard and you will need to step through this process.
Select a primary partition.
On the next screen accept the maximum size it will provide.
On the next screen you assign a drive letter.
On the next screen you will do the format and accept the default settings.
The formatting will start and will be busy until it is complete.
You can monitor this from the disk management window.

Regards,

SimpleTech Technical Support

Hope it helps!

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