Dear Tech Support,
My porsche drive won't mount on the desktop and won't appear in the list of harddrives in disk utility. it turns on and appears to be running (i can hear the motor when i put it close to my ear) but it won't show up on the desktop.
the only thing that has happened is that the last time i ejected my drive from my G5 and turned off the drive, the computer said that i had improperly ejected my drive. there had been at least a 1-2minute lapse between when i ejected it and turned it off, so it was wierd that it still hadn't been ejected from the computer. ever since then i haven't been able to get it to mount.
i have improperly disconnected my harddrive before, and nothing has ever happened.
i tried data rescue but because the drive won't even show up on the desktop, it can't recognize it as a drive to rescue.
is there any way to save this drive? i have something very important on it that I need by wednesday.
all the best,
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Re: drive won't mount
Hi, am not that familiar with your porsche drive but you might want to have a look at this forum > http://forums.macosxhints.com/showthread.php?t=63067. There are software that might be able to help you from the manufacturer's website http://www.lacie.com//support/support_manifest.htm?id=10096. Also, have you tried running the CD that came with it for the control software? Cheers
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The Hitachi XL3000 is formatted for the PC, but your Mac should recognize it. Try another cable or port. Check in Disk Utility to see if the drive appears. If it does, then you can format it for the Mac. You can do this in Disk Utility by clicking on the hard drive on the left side of the window. Then choose the Partition Tab, and change the Volume Scheme drop-down menu to 1 Partition. Then click on the Option button, choose GUID partition map, and click OK. Then choose Mac OS Extended (Journaled) for the format and click Apply and OK. Your drive should then format for Mac and mount on the desktop. If it does not appear in Disk Utility after changing the cable and port, or trying another computer, then you may need to return it for replacement. I hope this helps.
1 . Open the system drive, usually titled "Macintosh HD." Open Applications, then Utilities and double click the "Disk Utility" program to open it. A window will open giving a list of all the drives currently mounted on the computer.
2. Select the disk that needs to be formatted on the left. It is not possible to format the startup disk unless the system has booted from the Install Disk. It is important to note that formatting the startup disk will permanently erase the data stored on the disk. If you are planning on erasing the startup disk, back up all important files and applications.
3. Click on the "Erase" tab to the right of the list of drives. The window will now display the options for erasing the hard drive and formatting it to work on the Macintosh computer.
4. Select the Volume Format from the pop-up list. In most cases it's best to leave it at "Mac OS Extended (Journaled)" as this is the default. This setting is the best option for running Mac OS X. If there are other requirements for the disk, then select the format that best suits your needs.
5. Name the hard drive. Type a name for the disk in the field where it asks for the name. This name will always appear when the disk is mounted on a Macintosh computer.
6. Click the erase button. A window will open asking to verify the erase procedure. Click the erase button in this window to start the process of erasing the disk. Once the process is complete, the drive will appear with the name it was given on the left side of the window with the list of drives and on the desktop of the Macintosh computer.
Hi, if you can see the drive in Disk Utility, is the volume appear greyed out? If so, then it sounds like the directory has been damaged, which usually is caused by disconnecting a drive improperly or losing power. DiskWarrior is a utility that can often repair a damaged directory and allow the drive to mount.
it's very likely your LaCie power supply is foobar and can no longer supply the current needed by the HDD. happens with a lot of external hdd enclosures with cheap power supplies - hook it in and turn it on without being connected to USB first, wait abit, then hook up the USB.
By stating the System Profiler environment, I asume you're a Macintosh user. Try going into your DISK UTILITIES folder.
And when/if the drive appears in the the pane on the left, select it and hit the MOUNT button at the top of the window. If the drive fails to mount, you may need data recovery software or services.
Usually when a drive enclosure box has a flickering led, it's usually to see the drive activity as far as reading or writing to the drive. The drive may be struggling to mount or there are bad blocks or sectors on the drive.
Hope this helps.
When you reboot and hold down the option key, does the drive show up during that initial process?
Is the weird noise more like clicking or more like a high-pitched whirring?
If the drive has been damaged on a hardware level (causes too numerous to list... age, power fluctuations, being knocked over or dropped, corrosion, poor workmanship...) and won't show up at all, it is probably now a paperweight.
There are a couple of utilities available to troubleshoot disc problems for Macs. The most popular are Disk Warrior and Tech Tool Pro. They can often "see" a disc that Disc Utilities misses, and assist you in copying the data from the drive. This process is important to be cautious with, however, since your drive is making noises it should no longer be considered reliable and the best hope is to retrieve your data and then get a new one or have yours replaced [if it is under warranty].
Let say, ... earlier you have been 'lucky' with not damaging the drivers of the drive installed on your system (computer).
This time it got the most of you.
Try installing the drivers again and set the drive up once more. Keep me updated.