Question about Philips Nike PSA245 (1 GB) MP3 Player
Let me run through the story.
About Saturday I repaired the player, removing all songs and data fromit.I then unplugged it for the computer (I can't safe unplug it becausethere is no way to. It isn't recognized as a USB hub by the SafelyRemove Hardware menu) and left it to sync song onto it later.
I reconnected it later, but when I went to sync song onto it, the wholemenu thing came up on Windows media player that finally connects it tothe WMP but it said "cannot connect to windows media player at thistime" and wouldn't let me sync anything onto it.
From that point onward I haven't been able to sync any songs onto it, or even re-format or repair it.
Please Help me, I don't know what to do now. I was with my player inPhilips comis but they tell me that repair will be so dear...
Please send answer message on my email firstname.lastname@example.org
Make sure the hold/lock is not engaged
Try another USB port
Reset the player
If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab
If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty.
-Tha Mp3 Doctor
Posted on Mar 23, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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