Let me run through the story. About Saturday I repaired the
player, removing all songs and data fromit.I then unplugged it for the
computer (I can't safe unplug it becausethere is no way to. It isn't
recognized as a USB hub by the SafelyRemove Hardware menu) and left it
to sync song onto it later. I reconnected it later, but when I went
to sync song onto it, the wholemenu thing came up on Windows media
player that finally connects it tothe WMP but it said "cannot connect
to windows media player at thistime" and wouldn't let me sync anything
onto it. From that point onward I haven't been able to sync any songs onto it, or even re-format or repair it.
Help me, I don't know what to do now. I was with my player inPhilips
comis but they tell me that repair will be so dear...
Please send answer message on my email email@example.com
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Re: problem with philips psa245
Make sure the hold/lock is not engaged Try another USB port Reset the player If that fails: Download the newest version of the Philips Device Manager: www.usasupport.philips.com - change your country/language as needed Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section Click on "Firmware Upgrade Software" Install the new Device Manager Open and run the "Repair" tab If still nothing: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty. -Tha Mp3 Doctor
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just connect your player to the pc. after the pc recognizes it enter the mycomputer>philips and select the songs you want to delete, right click on them and click delete.
if you want to delete all the songs, then go to mycomputer right click on the device's icon and give format.a window pops up and in that give start.
this action deletes all the data in the device
Make sure the hold/lock switch wasn't accidentally activated
Use Windows Media Player to transfer songs
If the songs you are trying to transfer are in the wrong format (iTunes, for instance), they will still not transfer.
If you use songs that are only in mp3 format, then they should transfer fine using Windows Media Player.
I wouldn't format it. If you are having problems, run a Repair in Philips Device Manager. If you are getting format errors, then the songs you are trying to load are not compatible with the player - if you download songs that are in true mp3 format, then you will not get any format errors.
Run a Repair in Philips Device Manager - the program came on the installation CD.
If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.
If you are already using Media Player 10, this problem could also be caused by corrupt firmware on the player.
make sure you have Philips Device Manager installed, from the product CD.
Run Philips Device Manager, and select the restore or repair option, then follow the on-screen prompts.
This will format the player and re-flash the corrupt firmware. All tracks on the player will be deleted.
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
had the same problem just last week on my player. I had to download a newer device manager and then do a repair. also after i did the repair i did a soft reset(hold down the up button for 5 seconds, then push power), now it works fine.