I have a JVC GRDX97-u....when i go to turn on the camcorder and take off the lens cap, the lens still thinks the lense cap is on. I can record but its all black but it picks up the sound. Any suggestions? Thanks
I saw something about this on another support board. I think it was on pechorin.com. I can't be sure but it sounded like this is a known issue for JVC and they were extending their service and doing post warrenty fixes....
Might want to check this site and/or contact JVC.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There are 2 possibilities for that symptoms in JVC GR-D347U camcorder is either aparture in lens mechanism is stuck and does not pass image towards CCD Imager OR ccd imager itself got bad. Qualified camera tech can fix it because it requires expertise. If you want to fix it, download service manual from HERE for small fee, that will help you how to disassemble/ apart camera and part info etc. Thanks.
I too had this problem and as I had taken out an extended warranty I called the store I had purchased the camcorder from. I was told that this model JVC had a problem with the lens cap.They sent it off to JVC who fixed it without question
When you dropped the camera you ended up jamming the iris closed. There may be additional damage within the lens assembly. In order to repair the stuck iris, the optical lens assembly needs to be partially disassembled. This is not a project for the novice. This should be taken to a JVC authorized service center for a repair estimate. The estimate will cost about $50 or so.
This problem is caused by a stuck aperture assembly. The problem has occured on multiple models made by JVC (GR-DF430u, GR-DF450U and GR-DF470U). You have to have some degree of technical aptitude in order to disassemble the unit and access the part causing the problem. The tiny motor that opens the aperture flaps is not able to overcome the sticky oil/grease that JVC unwisely used on this part. Therefore the flaps stay closed, and the camera sees no light when you remove the lens cap. This makes the camera think you haven't removed the lens cap, causing the "lens cap" error.
If you feel like you have the skill and you are careful, you can disassemble the unit and clean the part yourself. It takes longer to take the unit apart and put back together than it does to clean the sticky oil off the part.
If you contact me, I can send you a diagram of where the part is located that you need to access. This is not recommended for amateurs, as you can damage the unit and cause other problems if you aren't somewhat skilled in disassembly of electronics.