Question about Honeywell QuietCare HCM-6013i Humidifier

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Honeywell 6013i new machine will light up...

But not run.... just out of the box, levelled and filled with water (including filter)....

Help? Ideas? Fixes?

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  • rudyamar Jan 11, 2009

    I have the exact same problem. I followed the instructions right out of the box, plugged it in and though the indicators light up, nothing happens. The fan will not turn no matter what the fan speed or humidity settings.

  • SamThePirate
    SamThePirate Feb 19, 2009

    AHA! I figured it out (talked to my dad who opened the box)!! There is a small steel screw that is supposed to be threaded into the top of the water level meter in the base of the unit.


    The FIX: install a 5/8" long screw then put everything back together.

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Unplug the machine and take both the water jugs off. Take the motor unit off and flip it over. Plug it into an outlet and press down the small silver contact at the bottom of the motor. When you press this down, a connection is made and the motor should turn on (Don't worry about being electrocuted, this is perfectly safe). If the motor turns on and runs at various fan speeds, you know it's not an issue with the main unit.

When looking at the base, on the left side you'll notice a plastic piece sticking up that's held down with a plastic shroud and 2 screws. This is you water level sensor. When the water level raises up, this also rises and hits the silver contact on the bottom of the motor. Make sure this isn't binding up(I suggest you clean it) I had the same issue with my HMC-6012i, lights were on at the indicated humidity level but the motor would never run. Take the unit apart, clean it out and follow my instructions. It should fire up (Mine is running right now :) )

Posted on Feb 19, 2009

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