Question about Brother IntelliFAX 2800 Laser Fax

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Tell me how to set the fax. I've obviously doen sseomthing wrong. The phone rings but no fax comes thru. HELP

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  • angelvictori Jan 05, 2009

    i still have the same problem





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Her is the website site to obtain the instruction manual for  A  Brother(s) Fax machine. 

http://www.brother-usa.com/downloads/Default.aspx?WT.cg_n=Support&WT.cg_s=Downloads

Posted on Dec 22, 2008

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I can send a fax without any problem, but am not able to receive. I have set it to send after 3 rings, but the phone rings and then my answering machine comes on. I just turned my answering machine off. ...


Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five or six rings. Also, make sure the fax line is plugged into the Line port on the back of the printer and the fax settings are correct (phone number, pick-up on rings, etc).

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First, Connect the Phone line in Line 1 EXT at back of printer

Check the No. of Rings on your Answer machine.
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And you need to turn off ECM on the Printer setup

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The instruction manuals of fax machines are typically large and complex books. Often there are many options to consider. Mostly the machines can be used successfully without much reference to the manual but when there is a problem the question machine or operator fault can only be determined by thoroughly reading it.

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My fax machine will mostly automatically receive a fax but it seems to miss the important ones and I have to answer the ringing phone, hear the fax tone and press the manual fax button.

I strongly suspect the problem mostly lies with the sending machines - if they are fax machines the results were much better than from a computer being used as a fax machine and while a fax machine will send a receipt, a computer doesn't seem capable of doing so.

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Is this fax line shared with the phone? I believe there is a distictive ring setting in the add'l functions area under communication settings then receive settings. you would need to select a ring pattern different so the fax can tell between which types of calls it is receiving.

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YOUR PROBLEM IS NOT VERY CLEAR,PLEASE TELL WHETHER--- A. DO YOU GET DIAL TONE ON THE MACHINE? B.WHEN THE MACHINE GETS INCOMING RING -IT IS SET TO ANSWER ON HOW MANY RINGS ? C. SWITCH OFF THE DRPD MODE. D,CLEAR THE MEMORY OF THE MACHINE TO FACTORY DEAFULT BY--SWITCHING ON THE MACHINE WHILE HOLDING THE STOP BUTTON AND THEN COOSING YOUR COUNTRY WHEN PROMPTED. SHOULD TAKE CARE OF THE PROBLEM... HAPPY FAXING OMNIPRESENT

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