Question about Brother IntelliFAX 2800 Laser Fax

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Tell me how to set the fax. I've obviously doen sseomthing wrong. The phone rings but no fax comes thru. HELP

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  • angelvictori Jan 05, 2009

    i still have the same problem





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Her is the website site to obtain the instruction manual for  A  Brother(s) Fax machine. 

http://www.brother-usa.com/downloads/Default.aspx?WT.cg_n=Support&WT.cg_s=Downloads

Posted on Dec 22, 2008

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The fact that the phone was ringing and the fax answered the call doesn't necessarily mean, that it was a fax transmission; someone might have called your number and tried to talk, but hung up hearing the fax beep.
You have to ask someone with a working fax machine to try and send you something, then you will be sure whether your fax works fine or not.
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There may be some static on the phone line, try a line filter. If possible, you could plug the fax into another working telephone line, and have someone send a fax to that number (whatever number is attached to the new phone jack) to isolate whether or not it is the machine, or the wall jack.

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When you set your fax machine to answer on a certain number of rings it will answer it on that number of rings expecting it to be another fax machine. If you do not answer it before the aloted number of rings you will not be able to talk since the fax machine will be trying to talk in computer speak. To help you may want to set it to answer after more rings.

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make sure your answering machine is plugged in to the "EXT" jack on fax machine, and your main line plugged into "line". try setting fax rings to 1 or 2. set your answering machine to 4. your fax should intercept the call and if it hears the fax tone, will receive the fax. if it doesn't hear the fax tone, it should forward the call to your answering m/c.

hth,
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Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.

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