Question about Siemens SpeedStream Modem (4100) (SS4100)

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Dsl led will not light up

All other leds light up but the dsl led never lights up. I was wondering if this had anything to do with the slower internet speeds.

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frcs68
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SOURCE: SS4100 modem moved to another computer, Internet LED light not on

turn off the PC and the modem. connected the modem to your IPS (Internet Provider). using a ethernet cable in the port marked WAN. connected another CAT5 cable from any of LAN port to your PC. turn on the modem first then your PC. waite for the PC to boot up. You should have Internet access. unless you Internet Provider need to configure them modem.(dependend on who is your Internet Privider).

Posted on Oct 23, 2008

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Cannot connect to my Internet. On my 2Wire modem at home, The Power LED light is solid green, the Ethernet LED light is green, the DSL LED light is continually flashing, and there is NO Internet LED...


With the DSL light always flashing, it means that either the ADSL signal (synchronization) does not reach your modem, or your modem cannot 'read' the signal.

You need to determine if the problem is from one of the following places :
  • outside of your house (your land line or ISP equipment) or from the modem;
  • your telephone-cable inside your house or
  • one of your equipment;


Try the following manipulations to determine from where the default comes :

  1. Determine if the problem is in your house or on the land line
    • Unplug each and every equipment which is connected to your telephonic installation (Fax, phones, answering machines etc);
    • Using the shortest telephone cable (RJ11) you possess, plug only your modem to the main telephone jack of your house.
    • If the DSL LED still flashes continuously, the problem is somewhere between your ISP's equipment and your house. You should call them and expose the situation. At this stage, you can't do much else.

  2. Determine if the problem is in your house installation
    If the DSL LED lights up when it is plugged to the main telephone jack, then it is either one of your equipment which is at fault, or the house installation. To pinpoint the problem, do the following :
    • With all the other equipment still unplugged, try the modem on all the other telephone jacks you have around the house.
    • If the DSL flashes continuously on one of the jacks, you will have found the source of your miseries. Depending on your ISP's terms and conditions, you will either have to call them of call for the services of a third-party technician to solve the problem.
    • If the DSL lights up correctly on all the telephone jacks, then your house telephone installation is good. Proceed to the next series of tests.

  3. Determine which equipment is at fault
    • Plus your modem to one telephone jack and wait for the DSL line to light solid.
    • Use a splitter (ADSL filter) to plug the equipments you possess (telephone, fax etc) one by one. Verify each time if the DSL LED is still lit or flashes continuously.
    • If one of the equipment causes the DSL LED to flash, it is that equipment which causes your problem.
    • If every equipment causes the DSL LED to flash, the it is the splitter (ADSL filter) which is causing the problem. You can confirm this hypothesis by testing each and every ADSL filter you have in your possession.
    • Replace any faulty equipment and you should have eliminated the problem.
If nothing of this solves your problem, you won't have any choice but call you ISP. Don't hesitate to tell them all tests you will have done.

May I also make some recommendations :
  1. Use a power surge protector (not a UPS though) to plug your modem to the electric outlet BUT plug it directly to the telephone jack;
  2. Make sure your modem is plugged in as far as possible from UPS, television, etc.;
  3. If possible, don't plug the modem in the same electric outlet as other equipments;
  4. Don't use any telephone extension cable to plug your modem to the telephone jack.

Hope this helps you. Let me know what happens next.

May 11, 2011 | 2wire (1000-000057-000) Modem

Tip

BellSouth AT&T Motorola Modem Red Light/s, No Internet


Modem, Router and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments. When this is complete type 192.168.1.254 into your browser's address bar and click on the "Broadband DSL Line" tab, then on the right, click on Connection configuration.

5. Change the Protocol from the dropdown box to Bridged Ethernet Mode, and then click on Save and Restart Connection.

6. Open your computer's Internet browser again and type in 192.168.1.1 into your browser’s address bar. In the Internet Setup, change the Internet Connection Type to PPPoE and enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and click on Save Settings.

7. Close all windows and restart your computer. Your internet should now be working.



Modem and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments.

on Jul 24, 2010 | Modems

1 Answer

Sir my modem is AR800V v3.0 manufactured by fujian star net communication co.,ltd problem:-the internet lamp is not glowing and dsl lamp blinks but it should be in steady state as said by service...


Try rebooting the device by unplugging and reconnecting the power supply. If that doesn't help, try pushing the reset modem at the back (most modems have this) for about 30 seconds with a pen or toothpick. When neither helps and DSL keeps blinking, contact your ISP's helpdesk and check if you still have warranty on your modem.

Mar 12, 2011 | Modems

1 Answer

Unable to connect to internet. Only two lights show -- power & dsl. When I called for help I was told I needed a new ethernet cable. Bought that & installed. Same problem -- only two light lit...


In all there should be lan led, dsl led, power led and internet led,
So if dsl and power led is glowing and others not?? than check the lan cable and even check the lan card of ur pc is it enabled or drivers are properly installed and same way try to check the modem configuration??

Sep 08, 2010 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

Internet light is not on


Hi Thanks for your question.
If you are able to access internet when using it you have nothing to worry about. To make sure it's only led restart your modem by disconnecting from mains and waiting about 30 sec. When you connect it back at some point all of led's should be on. If internet one don't come on at any point it's only faulty light and you have nothing to worry about.
Please do not hesitate to ask more questions. Fixya team is hear for you. Thanks

Jul 21, 2010 | Siemens SpeedStream Modem (4100) (SS4100)

2 Answers

2701HGV-E Power Broadband & Internet led in


Check for the user name and the password for the connectivity. Internet light red only means either the user name or the password is incorrect. Try entering the password and try again it should help.

Jun 21, 2010 | 2wire (1000-000057-000) Modem

1 Answer

Hi,my zxdsl 831 recently the 'DSL' LED keeps on offing by itself from time to time,whereelse my 'PWR' and 'LAN' Led still works normally(resulting unable to connect)...ive read the book manual but isnt...


if the LED goes off and on but your internet access is fine then the LED is buring out. (very rare)
BUT if your internet comes and goes with the led light then you need to contact your dsl provider and find out why.
FIRST you should check your phone line cable to make sure it doesnt have a break or loose connection somewhere.

Mar 09, 2010 | Modems

3 Answers

Assistance with blinking light on my DSL modem


First thing to do is unplug your DSL modem and leave it unplugged for about a minute then plug it back in and see if problem is corrected. If not you should contact your ISP tech support. You could have a bad line from the phone company or bad connection in your house. Also if you have filters installed on your other phones you can have a bad filter that is causing interference and keeping yoiur DSL from working properly. You should go to "Start" > "Run" and type cmd and hit "Enter"
In the command window type ping google.com -t (Enter) This will start a continual ping. If you are getting ping times exceeding 70 - 120 ms that could be a sign your DSL is not functioning properly or if you get packet loss. That is when the ping time doesn't return a time periodically.

Sep 23, 2009 | Westell Wirespeed LiteLine 6100...

1 Answer

SS4100 modem moved to another computer, Internet LED light not on


turn off the PC and the modem. connected the modem to your IPS (Internet Provider). using a ethernet cable in the port marked WAN. connected another CAT5 cable from any of LAN port to your PC. turn on the modem first then your PC. waite for the PC to boot up. You should have Internet access. unless you Internet Provider need to configure them modem.(dependend on who is your Internet Privider).

Oct 23, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

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