Question about SanDisk Sansa e250 MP3 Player

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Sandisk mp3 player won't work

Alright...The problem is my mp3 won't work..When I plug it to the PC it wont recognize it, it just shows on the screen "Load main image failed. Switch to recovery mode"...It also says that when I simply TRY to turn it on.. So if someone here could tell me how to format it if my computer wont recognize...Help :D

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Try this to go to settings then at the bottom go to USB mode and switch to the other mode

Posted on Apr 16, 2007


I don't know why it worked, but I was having the same problem until I removed the SD disk from the Sansa. Then the computer recognized it, and also the SD disk after I reinserted it. It's this sort of thing that the iPod is unlikely to have. Sandisk really needs to clean up its act!

Posted on Apr 15, 2007


Turn off the player. Make sure that when connecting the cord to the player you hear a "Click" confirming that the cord is securely plugged into the player. Put the Hold switch in the "Hold" position so you see the orange color on it. Hold the Record button on the side while pressing the power button. This brings you into recovery mode. This is where you can use the REcovery Tool from the Sandisk website to format and wipe the player to its original status. If the Recovery Tool does not work, then you must use the Firmware Updater tool, also on the Sandisk site. This worked for me last night, as I had the same issue.

Posted on Apr 12, 2007

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Well, try to remove the battery for like 5 to 10 seconds and then insert it back in!!!! i had the same problem and i tried this and it really worked fo real ma nizzle

Posted on Apr 10, 2007


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My Sansa M250 is only 1 month old and won't recognize Music folders now when I plug it in. My PC does recognize the device but now it only shows Audible, Config and Record. Before it showed playlist,...

reset the device to factory defaults thats it....
check your usb ports are working properly in not i recommend to re instal the usb device drivers also

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Hope this helps!

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sounds like a firmware program problem and will have to be replaced. You could download an updated firmware but you will have to get a pc connection. 
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Does not recognize

The dinging sound is the USB port telling Windows that a device is connected, and does not necessarily mean that Windows recognizes a device.

Are you using Windows Media Player 10 or higher?

May 21, 2008 | SanDisk Sansa e250 MP3 Player

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