Question about Creative Labs ZEN Vision:M Digital Media Player

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Picture washed out, wont charge.

I have a Zen Vison:M 30gb. It worked ok for 4 months then the picture got washed out. It looks like it lost contrast. I'm a tech and I know that most LCD modules have a contrast pot on them, however I can't seem to figure out how to get the case open. I dont want to damage it since it's still under warrenty, however I seem to have lost my receipt so I pretty much lost the warrenty too. Since it was just the screen whiting out I was still using it, but then it decided it didn't want to charge via the USB anymore. The screen showed the bolt thru the battery as if it were charging but the indicator went down, not up. Am I correct in assuming that the Sync Adapter may be at fault here? TYIA

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Maybe reboot it by holding down the power button and the reset button and then the recovery mode will pop up and then try what u think would work...i did this with mine but it didnt work....maybe u will have better luck than me!

Posted on Aug 31, 2009

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If you bought it with a credit card u can still prove the date of purchase and should be able to get it fixed under warrenty. if not the serial number on the creative can be traced back to it's date of sale so you should be able to get it fixed that way of ur supplier can be bothered to chase it up that way.

Posted on May 16, 2007

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