Question about Brother MFC-8220 Fax

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The Black line on the paper when I scan and fax

My Brother MFC-8220 have problems of scan and fax the paper. It always show the 3" black line on the right side of the paper, It doesn't have any problems of receiving fax and print. I tried everyway that people suggested online. I cleaned the drum, scanner glass, the glass thing on the top of the machine where insert the drum. I also did the RAM clear by press the *2864 01 on the machine, nothing lookes help. Please advise what should I do about it. Thanks.

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  • ydu30 Jan 02, 2009

    Hi, Wtart:

    Thanks for your help. I tried what you suggested and after I entered *286482, the screen shows the number for couple of mintunes and back to the sleep mode. It didn't display any code on it. just back to the sleep mode just the way it should be.

    Please advise.

    Thanks

    ydu30

  • libster1318 Jan 16, 2009

    when i entered 82..it now says Machine Error 00

  • Anonymous Jan 16, 2009

    same problem Cannot access maintenance using the procedure mentuioned.

  • spinerbait Feb 19, 2009

    i get a 1/2 inch black line on the right side when i copy or scan. it prints just fine.

  • rabarnes08 Feb 21, 2009

    I have the brother fac all-in-one #665cw with the same problem but the line is towards the middle of the paper pls help

  • wtart May 11, 2010

    If you have cleaned the scanner glass and you still get the same thing, there is a possibility that you may have scanner malfunction.



    To verify, try this: Access maintenance mode once again by pressing Menu * 2864, after it enters maintenance mode press 82. Reply back to me with the code that shows on your display. I will then respond to you with the status of your machine.

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The sensor-bar/imaging unit is not lighting up all the way. Maybe a loose plug at either end of the cable; the bar end- open and remove the scan feed for access, or underneath- remove bottom covers. If no loose cable, the bar has failed- save your drum and toner and buy a used/refurb machine since they want the same price for a new imaging sensor bar. {-O

Posted on Mar 10, 2009

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Try cleaning the grid on the drum unit and you might replace the drum

Posted on Jan 20, 2009

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