Question about HP Pavilion dv6000z Notebook

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HP PAV DV1000

I HAVE A LAPTOP DV 1000. IS NOT WORKING PROPERLY SINCE THE DAY I BOUGHT. HAD VISITED OKHLA THRICE.

WANT TO GO FOR ESCLATION.

PLS SUGGEST

AJAY
9999824222

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I see that dv1000 Notebook is pretty old(3 Years) and it is too late to complain that it was not working from the day it was purchased.
I donot think this is eligible for esclation.

Posted on Mar 07, 2009

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Posted on Jan 02, 2017

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There are two different audio cards shipped with Pavilion DV1000 series Notebooks.

If your Notebooks belong to DV1600 series, your Notebook should have been shipped with Conexant High Definition Audio card.

This can be one of the reason why you are unable to install the Conexant AC Link audio drivers in your Notebooks.

You need to install Microsoft UAA Drivers first before installing the Conexant High Definition Audio Drivers in the Notebook.

Download the Microsoft Universal Audio Architecture(UAA) Drivers for your Notebook from the HP link below :

ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe

Please save the file in the Notebook and double click it after the download completes to install the drivers. Restart the Computer once the installation of the Microsoft UAA Drivers is completed.

Now download the Conexant High Definition audio drivers from the link below :

ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32864.exe

Save the file and double click on it once it is saved to install the Drivers.

This should solve the issue with audio in your Notebooks.

Hope this helps...

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