Copier has a parallel port on it. I downloaded and tried to print via PCL6 and PS3 drivers, and then I try to do the test page, it "starts" the copier up(brings it out of sleep mode and seems like it should do something), and the receive data light flashes, and then I get nothing. There is no network connectivity option in the copier, but I assumed because there is a parallel port there that it should accept print jobs.
Any ideas? one thought is that I may not have a bi-directional parallel cable, because there is a "get printer status" button (?) that cannot query the copier to get status...
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the machine has the print server board and interface board installed? Canon machines need additional hardware installed to function as printers the parallel port is not a print port contact connecticutcopierrepair.com for more info
use pcl 5c L1 (please note it's very fast driver but only for single set print because this driver have some fault if you select 2 copies for print it print 4 copies so for single set it is the best and for many set try pcl 6 driver)
I think there are some softwere error in the copier hard disk,
but before confirm try with
pcl 5c and use copier with lan cable or you can also use pcl5 5000-6000 series driver (don't necessary 5020-6020)
please reply for next step
Could you print before reinstalling Windows? I assume you could in my answer below.
Try pinging the copier from your computer. Go to Start > Run > CMD > ping 192.168.0.5 - t
Replace 192.168.0.5 with the IP address of your copier.
Open the RUI as suggested above e.g. http://192.168.0.5
Can you use Canon Network ScanGear Tool? (Google it, it's freely available from Canon website and comes with user manual).
Make sure that your copier has the same IP range (first three numbers out of four for IP address are the same) as your computer and that the subnet mask's are the same e.g. 255.255.255.0.
Go into Additional Functions > System Settings > Network Settings > TCP/IP Settings > IP address to check these on the copier. Make sure DHCP is off (DHCP box should be filled with white, not filled in with black)
Where the network cable is plugged in can you see two lights coming out through holes? Move your head, they may not be immediately visible. If not then the network card isn't working.
Have you tried hooking up a laptop to the copier via crossover, changing IP address settings on both copier and laptop and seeing whether printing works that way.
Try turning off firewalls etc and see if printing works. If turning off firewall fixes it, turn it back on and add the copier's ip address as trusted.
Have you tried changing ethernet cable, seeing whether you can print from another computer on the network etc. If it works from another computer on the network you could share the printer or check how it's setup on that computer and copy the settings.
Set up the printer as a local printer. Set up a TCP/IP port with the IP address of the copier and use the PCL5e/PS drivers. If using PCL5e select print as image in the settings and if options installed are not immediately recognised press get device status, change settings as required. Set output paper size as A4, Legal or whatever you want not "Match Paper Size"
When you print check the copier to see if an error comes up or anything. If it comes up with an error to load paper select the paper tray you want and it should print.
If you couldn't print before reinstalling Windows do the following:
Press the counter check button. Near the bottom of what comes up you should see 2200(2200N). If you don't see the N then it's not networked properly.
Go into Service Mode (Additional Functions > 2,8 > Additional Functions). Go to Copier > Display > Version. Look at BOOT-ROM, it should have a N at the end of the number. There should be a number for PS/PCL. If there is no number for PS/PCL get a tech to come and reload firmware so you can print.
Also slow printing can be a symtom of a hard drive about to fail (e602 codes).
Fastest printing speeds can be achieved using the following basic assumptions:
1) The copier is printing thru a standard cat5 cable; not thru the parallel port.
2) The network the copier is on is healthy and operating normally.
3) The network settings on the copier are configured correctly.
I am a Canon trained authorized tech on these machines and have been working in the field on the ImageRunner 3300 series since their release. I'm not sure if a ram upgrade is available but I haven't installed one in the six plus years of servicing this machine to fix a slow print problem.