Question about Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case

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Computer not recognizing it

I installed a Hd into the nextstar and double checked it...it seems to running fine but my laptop will not recognize the new drive. what do I need to do? I run a PC with windows Xp on it. I have a feeling I am supposed to do something else...what's up? can you help?

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If as you say its working fine is pc accessing drive via usb and have you set the jumper to master as most external enclosures work on the device being master if you can see the hdd on pc then the laptop needs to have windows re-installed but if the pc is not showing hdd then goto control pannel and Administrative Tools and Computer Management and then Disk Management if showing here then select unallacated drive and properties and set active. then turn of drive then turn back on and see if comes up in my computer. only do laptop if pc has hdd viewing in my computer. hope all goes well

Posted on Aug 14, 2007

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