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White stripes across a print-out usually indicate clogged printer heads: look at your user manual on the cleaning procedures. You can try cleaning BOTH the Black and Color cartridges heads by gentling cleaning and wiping the heads with clean moist tissue paper/kitchen paper. Also clean and dry the contacts (eg. copper looking printed circuit). For bad and very dirty print heads, I also use a warm shallow dish of water and wash the head only and then dry off with clean tissue paper. After re-inserting the cartridge, I suggest that you do a cleaning cycle and alignment and do a test print to ensure that the printing is back to normal. Hope it helps: let me know how you go.
Hi There Summary Usage of compatible ink and leave the printer idle too long may cause printhead clogging What should you do if you get this problem. Relax; you may recover the printhead by unclogging it. Follow these steps to unclog the printhead 1.Right click in the printer driver name 2.Select Properties menu 3.Click Maintenance tab 4.Click on cleaning sign for regular cleaning. Perform this up to 3 times. 5.If this does not work, perform Deep Cleaning And if that not work Some times it needs a good clean up but this is up to you if you want to do this, But after you done this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work. Ok. There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water. Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them, It worth a try it worked for me more than ones. Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
You willl probably need to clean the Pump Cap Assy.
You will need a strong flashlight/clip-on lamp to see what you are doing up in the area you are cleaning.
Move the print head to the left side of 9600. (If you need help with this let me know.)
Use a foam tipped swab slightly dampened with warm water to GENTLY wipe around the seal area of the Pump Cap Assy.
DO NOT USE A COTTON TIPPED SWAB !!!
Dip, Blot, & Wipe. Clean the Foam Swab often to wash off the residue it will pick up. Remenber to keep the swab slightly moist - not dripping wet. --- If this does't help, it generally means that the Print Head is also very clogged with gummy/dried ink.
The Print Head cannot be cleaned without removing the Right Side Cover & then removing the Pump Cap Assy. This removing and cleaning is about a 1.5hr-2hr job for an experienced tech. Anyone with moderate mechanical skills can do it though.
Pump Cap Assy cleaning is usually done BEFORE replacing the Print Head.
If the Print Head cleaning doesn't work then a New Print Head is in order.
Join the Yahoo Group for Alps printers. There is a lot of information there. Have you cleaned the print head? Refer to the Users Guide for how to do it. Lines in the printer output can indicate a bad printer head.
First of all, Alps MD inks do not "Dry up". They are dry to start with!
It sounds like you may be running XP, with the Microsoft driver for this printer installed. You need to load the Alps driver, which you can get by joining the alps or alpsdecal group at http://groups.yahoo.com. You can find the driver in the files section of one of the groups.
I've had this problem on and off for quite a while now. I find the printhead problems are due to ink drying overnight and the printer cleaning mechanism failing to wipe it off (that doesn't work properly as the machine ages). An error comes up then that a printhead is 'bad'. I remove the printhead and clean it with a propriatory fluid (which is meths basically)and that cures the problem. However it is vital that after cleaning you wipe the printface and all the contacts dry, and I mean absolutely dry, with a tissue or similar. It must be totally dry or the error is reported again. I periodically give this treatment to all the printheads as the machine doesn't wipe them clean anymore like it did when new. Hope that is of some help.