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1) Make sure the TomTom can "see" the sky well... the GPS satellite waves are rather weak and easily blocked by trees, and anything not a window.
2) Hook up your TomTom to the computer (see details at www.tomtom.com or in the manual)
2b) Do a "sync" and download all updates. One of the updates is a small file that tells the TomTom where the satellites are located this week, and helps it sync up much faster. The longer time between uses, the longer it takes TomTom to find the satellites, and that can takes up to 2-5 minutes sometimes.
That can be frustrating with a car full of people waiting to get going and the driver doesn't want to drive without making sure the TomTom works and is giving valid directions.
check the port is set to 8 not sure if your model has GPS search wher it finds the port and vbaude automativcally, if it does use it and see if that fixes it if not your battery is too low you have a damaged SIIRF chip and that is expensive to repair