Question about Computers & Internet

4 Answers

My hotmail accoutn was hacked, with my entire contact list sent spam with the heading "Nice shopping for you". Now, approx. 75% of my contacts have been deleted. What are my options?

Posted by on

  • ehalevy Dec 22, 2008

    My hotmail account was hacked with all of my contacts sent email with "Nice Shopping for you". Now, the majority of my contact list is also deleted. What are my options? Please don't be glib. That doesn't help.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,142 Answers

Click on forgot password rest follow the procedure you will get a new password from Microsoft or contact the toll free contact

Posted on Dec 22, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,806 Answers

You have no options at all, what you must now do is inform Microsoft about this, only they can retrieve your contacts for you now because the information will still be on their serve, they will be able to set up another account for you while you are on the phone with them, you do however have to be persistant with them.
While you still have access to the account make sure that all alternative email addresses are dissabled (apart from yours) change your password and set security up again, i would not under any circumstances use the account as the people that hacked the account in the first place will no doubt be tracking what you are doing.
Microsoft should sort the problem for you at no cost to yourself as it is their server which is vunerable

kind regards and Merry Christmas

Posted on Dec 22, 2008

  • Lee Hodgson
    Lee Hodgson Dec 22, 2008

    this sounds like a serious hack, you must tell all of the contacts that received the "Nice shopping for you" message that their computers or accounts also may be vunerable to hackers because of your being hacked.
    The phrase "Nice shopping for you" is very serious indeed and you will have to take this threat seriously and keep an eye on any or all of your banking for suspicious transactions and the sort.
    Like i said only Microsoft themselves can do anything for you now

    kind regards

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 5,158 Answers

Go to www.hotmail.com sign in and change your password if it will not let you in .. click on forgot password and answer the questions for when you set up your account... change the password

Robert

Not to much you can do about the deleted contacts tho if you sign into your msn they may still be there

Posted on Dec 22, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 837 Answers

Not much unfortunately .. Sorry

Posted on Dec 22, 2008

  • Jay Glendenning
    Jay Glendenning Dec 22, 2008

    leecom72 .. that is not a viable option

  • Jay Glendenning
    Jay Glendenning Dec 22, 2008

    1)Setup a new hotmail account

    I2)f you can get into the old one export your remaining contacts to file on your PC

    3)Routinely change your password on your hotmail account

    4)Export your contacts to your PC on a regular basis



    That is all you can do at this point .. Microsoft is not going to help you .. Take it as a learning experience and do your best to prevent it from happening again

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Want to delete main hotmail/windows account and contacts on my LG-C900K


A popular free email service offered by Microsoft is Hotmail. Setting up a Hotmail account is simple; so is closing one. If your account has been hacked or your email box is inundated with spam, closing the account is an easy remedy. Before closing your email address, alert friends, family members and associates of your plans. You may want to forward them a replacement email address, if you have one, to stay connected.

Go to the MSN homepage. Click on the tab in the upper left corner labeled "Hotmail." Log into your account by typing in your username, password and hitting the "Enter" key. Click on the "Help" key located at the upper right of the page. It will appear as a blue question mark. Select "Table of Contents" from the sidebar on the left. Click on "Setup a Windows Live Hotmail Account." Scroll down to "Close Your Account." It will be located at the bottom of the list. Click on the link that says "Close Account." Hope this helps.

Dec 20, 2012 | Computers & Internet

1 Answer

How do I keep e-mails from being sent to spam or bouncing back to the sender and not going into spam at all? The 'not spam' key does not fix the problem with future e-mails.


i'm guessing your're using a "throw-away email service" like hotmail, yahoo, gmail ... email your email provider about the issue because it could be them. the other option is to use a different provider.

Dec 11, 2009 | Gateway FX542X INTEL QUAD CORE 2 1TB...

1 Answer

Windows Live Messenger Hacking


you will have to contact msn for them to close the account.
Check out this link for them to help you:
MSN Support

Dec 26, 2008 | Computers & Internet

1 Answer

My hotmail is not working I can't get any of my emails. My email isefran057@hotmail.com


To contact Hotmail Customer Service:
  • Log in to Hotmail - ideally with the account you have a question on, but any account will do.
  • Click on Help, in the upper right corner of the Hotmail page.
  • Click on View other Help suggestions or contact us near the bottom of the left hand side of the resulting page.
  • Select Other - Contact MSN Hotmail in the Category drop-down list.
  • Fill out the contact form .

Nov 28, 2008 | Computers & Internet

1 Answer

A colleague of mine had his hotmail account hacked and the password changed and the hackers sent out an email to his contacts requesting $ to get him out of a jam!...needless to say, he can't get into his...


All I can think to do (Besides calling Microsoft who currently owns hotmail), is to tell hotmail that you password. If he has another e-mail address he may have put this information in when signing up for his hotmail account. If he tells hotmail he forgot his password, they should send it or a new password to his other e-mail account. If he did not provide them with another account I reccomend calling microsoft.

Sep 19, 2008 | Computers & Internet

2 Answers

Hi I'm Fred and i have a hotmail account bustheman@hotmail.com, and someone has hacked into my e-mail, and i'm not able to get into to it now, i have an alternate e-mail fleghorn@carolina.rr.com, but it...


To solve this one, you'll need to contact hotmail's support staff via email. Click the link below to try and contact them about suspected email account hijacking:
Account Password Problems or Suspected Account Hijack Windows Live ID Support:https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

Best of Luck,
Steven

Sep 17, 2008 | Computers & Internet

2 Answers

I just made a new hotmail account but i need an easy way to take all of my contacts from my old hotmail account and add them to my new one without it taking a long time. can you help me?


Sign into your new hotmail account
In the left hand column scroll down to CONTACTS
Over on the top right click on OPTIONS
Scroll down to IMPORT CONTACTS
Click to open and follow instructions.


Good Luck!

Aug 16, 2008 | Computers & Internet

1 Answer

My hotmail account


Spam is the folder that you should look inside.

May 22, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

98816 Answers

David Payne
David Payne

Level 3 Expert

14071 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...