Question about Nokia E71 Smartphone

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The screen is dark on my e71; the back light is off

The screen is dark even though I have the display setting at maximum. I am wondering if somehow I need to adjust the backlight; perhaps even turn it on?

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It seems you have a backlight failure. If you can still see the screen on the device (as far as texts and pictures), you would simply need to replace the screen in the device.

Posted on Dec 22, 2008

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My lg306g phone's back light goes off after 15 seconds, even though I have it set for 60 seconds.


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Nokia e71 blank screen


If the phone is working good without showing any display on the screen , the first step is change another LCD and if the problem still persist contact mobile repairing shop to change the display IC or check it out all the display related components.Good luck

Feb 01, 2012 | Nokia E71 Smartphone

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My nokia e71's display frequently goes off and fails to return even after switching it off and replacing the battery. it however still receives calls but am not able to tell who is calling.i wonder whats...


Try to hard - reset the Nokia E71. Before doing this, make sure you are backing up everything via Nokia PC Suite to your laptop/desktop.

To perform hard - reset, you can use below instructions.

Type *#7370# from the standby screen while your phone is on.
It will ask for the lock code which is 12345 unless you have previously changed it. Make sure you do this right, because if you do it too many times the wrong way you can lock up your phone.


* If your phone has software problem, then I believe the above solution will be the good fix.
* Once you complete the above procedure, download the latest update through Nokia PC Suite by selecting your phone.

Thanks,
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Oct 06, 2010 | Nokia E71 Smartphone

1 Answer

My nokia e71's display frequently goes off and fails to return even after switching it off and replacing the battery. it however still receives calls but am not able to tell who is calling.i wonder whats...


Hi
The problem you are experiencing on your phone has to do with the screen of your phone.
Since the phone comes on and receives calls then all you need to do is to carefully open your phone with a phone screwdriver and check if there is something like an ink substance on the screen.if you see the substance on your screen then your screen could be damaged and you need to replac your screen so that your mobile phone could work perfectly.
BEST OF LUCK

Jun 17, 2010 | Nokia E71 Smartphone

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You can try a software update by downloading the Nokia Software Updater from the Nokia web site. Do this even if it is the same SW version.

*******MAKE SURE YOU BACK UP YOUR DATA 1ST ON PC SUITE*********

If this does'nt work then it is a mechanical problem. Will need to go into a service cnter to get repaired, Should be covered by the warranty, taking it back to the place of purchase

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