Question about Ricoh Aficio AP3800C Laser Printer

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SC680 error message on a Gestetner DSc38

I have received an error message of SC680. It first said to reset the black toner, I took it out and put it back. Turned the printer off to reset it, but nothing has helped

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  • Marco_Polo May 11, 2010

    from the manual: SC 680 BCU/ MUSIC communicatio n error After the engine CPU sends a message, the Music CPU does not respond within five seconds three consecutive times. ? Toner cartridge memory chip loose connection ? Memory chip problem ? Memory chip cable wiring problem 1. Turn the main switch off and on. 2. Check if the toner cartridge is installed correctly. 3. Replace the toner cartridge. 4. Check if the harnesses are not damaged. 5. Replace the BCU. HTH

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  • 32 Answers

The machine has a problem reading the memory chip on the toner.

Check if the chip is not lose or damaged or durty
Check the harnass or the chip reader and pins and clean.
Replace toner

after replacing the toner and the problem is still there you can do a engine clear.

contact me drbrain@webmail.co.za for doing engine clear.

Posted on May 08, 2010

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1 Answer

Toner reset


SC680 is a communication error, usually relating to the chip on the toner cartridge. Check that it is clean and that the electical connection is properly made when the cartridge is in place. It can result from a wiring error, but that is much less likely, and a failure of the BCU board - even less likely. Hope that helps.

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