Question about Magellan eXplorist 210 GPS Receiver

Open Question

My Magellan Maestro 3100 has a blank screen and will not turn on.

This unit is 2 years old, have had no problems with it. Worked great. Was plugged into car charger. Had functioned fine for two hours. Shut car off for two hours and blank screen when next tried to initiate. Nothing I have tried will get the unit to turn back on.

Cannot find link to Magellan repair.

Posted by on

  • Anonymous Feb 17, 2009

    my Magellan maestro worked fine until one day it just gave me blank screen and will not turn on need help on this product.

  • Anonymous Apr 15, 2009

    worked fine for 2 years, screen going blank after starting up, won't come back til i restart it, repeat

×

6 Suggested Answers

  • 20 Answers

SOURCE: Magellan Maestro 3100

Bin it - get a Tomtom.. my Roadamte 700 has had so many problems and Magellan support just don't care/respond.

Am getting a Tomtom 720T with maps and cameras preloaded - updates automatically each time you place it on its cradle attached to your PC/internet.

Posted on Jan 08, 2008

  • 3 Answers

SOURCE: Magellan Maestro 3100 stuck on

If you followed the procedure closely, you now have an SD card with your backup on it. The backup consists of two folders: BACKUP, and USBTRANS. Insert the backup SD card in your PC's reader slot and open a "file explorer" aka "Windows Explorer", not to be confused with "Internet Explorer". You will use Windows Explorer to click and drag the USBRANS folder to the Maestro.

With the Maestro 3100 connected to the PC, a couple of Explorer folders will open and you can see the file structure for the GPS in 1, and in the other one a separate file structure for the blank SD card needed for the update. Look at the file structure for the GPS and you should see a handful of folders including "SYS".

  • Start the upgrade program, following the procedures.
  • Click the NEXT button at the bottom of the procedures screen.
  • Immediately copy the backed up USBTRANS folder (and all contents) to the SYS folder on the GPS.
  • The update should now find the Maestro 3100 and proceed with the update.

SUMMARY: copy USBTRANS (it should contain 1 file: UNIT.DAT)
  • from your BACKUP SD card (not the one in the Maestro)
  • to your Maestro 3100's SYS folder.

Posted on Oct 29, 2008

  • 2 Answers

SOURCE: Magellan Maestro 3140 blanks out

There seems to be issues with magellan batterys, being subjected to the cold has also been proven to effect the battery life, magellan offers a 1 year service on all units. I hope this has answered your question.

Posted on Jan 14, 2009

gregcarolann
  • 32 Answers

SOURCE: magellan maestro 3100 turns itself off

Try using the RESET button . Make sure the battery is holding its charge

Posted on Jan 21, 2009

  • 1 Answer

SOURCE: magellan maestro 3100 failed update

go to Tech support at www.magellamgps.com tell them what has transpired and ask for 2.18 Update Recovery Files. This fixed my problem. Took a few email exchanges but I thought the responses were very quick.

Posted on Mar 13, 2009

  • 1 Answer

SOURCE: magellan maesto car charger causes usb screen

Two exact solutions to this problem. I'm a electrical engineer and have figured Magellan GPS chargers out(sneaky you know what's..)
OK.
1) Mini USB ports wear out. They do have spring loaded gold connections, but over time, dirt gets in there and causes a loss of connectivity, so take care of them and try and clean them if they need it.
2.) Magellan GPS auto chargers are not standard chargers. They use what's called a USB 2.0 Mini-B "TYPE-A" plug. The "type-A" is important. There are 5 little pins inside that mini connector. 1:Power, 2:Data -, 3:Data +, 4:Ground, and 5:Ground. That #4 ground is important(that's what makes their charge cable unique). A regular Mini-B USB cable (like the one you connect to your computer) does not have pin-4 (ground) connected. It's left floating in plastic. So you can spend your hard earned money (like I did) and buy a bunch of USB cables trying to find one to work, but it has to be USB 2.0 mini-B TYPE-A..don't forget. Also, the Magellan charger pushes 5.2 V at a short circuit current of 1.9 Amps. That's a lot of power. Standard chargers push about 500mA to 900mA of current. The higher the current, the faster the charge. But the main trick that Magellan uses is the damn TYPE-A cables. If you don't use type A. You'll get that message "you have connected to a USB..yada..yada...yada.." , bunch of milkylickers over there at Magellan.

Posted on Jul 29, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Magellan Maestro 31100 won't power on


You could have a defective power connection in your Magellan Maestro 3100 which will not allow you to charge the internal battery or power on your unit.
You may try to contact Magellangps.com or Autonav2000.com to see if they can provide you with repair service.
Might be cheaper to purhcase another Magellan Maestro than spend the money on repairs.
Good Luck

Apr 03, 2010 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Hi My Magellan Maestro powers up with the Magellan screen and the bar scrolls but thats all it does? Carl Lucas Aberdeen MD


i just replied to a fellow with the same problem and since your problem is same, ill post what i wrote him/her but try a hard reset 1st..turn the gps on then locate the little pin hole on the side, using a paper clip, push reset....if that fails, try the 2.18 update if you havent already.

updates for any magellan can be found HERE
but read below first before getting the update

i cant stress enough that patients is a must here. this update is huge 1.75GB

follow the instructions below whether you have updated your gps already or not!

There are few ways to solve this problem. i assume you installed the 2.18 update for the 3100 and assuming you tried the reset already, try and run the update again and follow the directions to the letter..make sure the battery is fully charged (i also keep mine plugged in if the update doesnt say not to) and do not try and run the update across a network. this update is huge 1.75GB and can take an hour or so depending on the computer..do not interrupt the update process. if you do not have the 2.18 update read me file, i can try and post it here, but its in PDF and dont think i can post that

if all else fails, magellan will fix or replace for free any of there gps that were rendered inoperable due to one of there updates.

either solution will work but magellans going to tell you to run the update again anyway before sending it back.

i gave you the 2 easyest ways to fix it,but
there are other ways to get it running again, but if your not comfortable copying and moving files...youll make it even worst then it is.

hope this helps.
bill

Comments: Jul 19, 2009 - here are a few key points, but read the full update guide before trying the update again.

hope this helps

NOTE: This update is COMPATIBLE ONLY with Windows® XP.
Before Beginning:
Check to make sure you have everything required for updating your unit:
• Magellan Maestro 3100 GPS
• PC running Windows XP
• A Blank SD memory card (16 MB to 2GB)
• USB cable
• Paper clip or similar object (for resetting your unit)
EACH OF THE FOLLOWING POINTS IS CRITICAL TO THE UPDATE PROCESS
1) The battery of your Maestro 3100 must be fully charged before beginning the update.
NOTE: It takes between 3 and 4 hours to fully charge the battery with your vehicle power adapter. Check System Settings to ensure the battery is fully charged.
2) Your Address Book will be erased during the process. Please back up your data to an SD memory card.
a. Insert a blank SD memory card
b. Select User Options
c. Select Backup and Restore
d. Select Yes to confirm
3) Do not connect your Maestro 3100 to your PC until instructed to do so by the Update Wizard.
4) Close all other applications while performing the update.
5) Disconnect all Pocket PC devices from the USB ports on your PC.
6) Insert a blank SD card (16 MB to 2GB) into your Maestro 3100.
7) Perform a hard reset on your Maestro 3100 by pressing a paper clip or similar object into the hole marked reset.
Update Process:
1) Launch the Magellan_Maestro_3100_2_18.exe file.
2) Select Next on the Welcome screen.
3) Turn on your Magellan Maestro and connect the USB cable.

Aug 03, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Mine isnt telling me where to turn at all


make sure the gps in not muted. check the mute on and the sound turned up on the map screen and also check the sound in the options/system/ sound, if they are both ok and the try a hard reset 1st..turn the gps on then locate the little pin hole on the side, using a paper clip, push reset....if that fails, try the 2.18 update if you havent already. READ UPDATE INFO BEFORE UPDATING,VERY IMPORTANT

updates for any magellan can be found HERE
but read below first before getting the update

i cant stress enough that patients is a must here. this update is huge 1.75GB takes atleast 30 - 60 minutes depending on your system.

follow the instructions below whether you have updated your gps already or not!

There are few ways to solve this problem. i assume you installed the 2.18 update for the 3100 and assuming you tried the reset already, try and run the update again and follow the directions to the letter..make sure the battery is fully charged (i also keep mine plugged in if the update doesnt say not to) and do not try and run the update across a network. this update is huge 1.75GB and can take an hour or so depending on the computer..do not interrupt the update process. if you do not have the 2.18 update read me file, i can try and post it here, but its in PDF and dont think i can post that

if all else fails, magellan will fix or replace for free any of there gps that were rendered inoperable due to one of there updates.

either solution will work but magellans going to tell you to run the update again anyway before sending it back.

i gave you the 2 easyest ways to fix it,but
there are other ways to get it running again, but if your not comfortable copying and moving files...youll make it even worst then it is.

hope this helps.
bill

Comments: Jul 19, 2009 - here are a few key points, but read the full update guide before trying the update again.

hope this helps

NOTE: This update is COMPATIBLE ONLY with Windows® XP.
Before Beginning:
Check to make sure you have everything required for updating your unit:
• Magellan Maestro 3100 GPS
• PC running Windows XP
• A Blank SD memory card (16 MB to 2GB)
• USB cable
• Paper clip or similar object (for resetting your unit)
EACH OF THE FOLLOWING POINTS IS CRITICAL TO THE UPDATE PROCESS
1) The battery of your Maestro 3100 must be fully charged before beginning the update.
NOTE: It takes between 3 and 4 hours to fully charge the battery with your vehicle power adapter. Check System Settings to ensure the battery is fully charged.
2) Your Address Book will be erased during the process. Please back up your data to an SD memory card.
a. Insert a blank SD memory card
b. Select User Options
c. Select Backup and Restore
d. Select Yes to confirm
3) Do not connect your Maestro 3100 to your PC until instructed to do so by the Update Wizard.
4) Close all other applications while performing the update.
5) Disconnect all Pocket PC devices from the USB ports on your PC.
6) Insert a blank SD card (16 MB to 2GB) into your Maestro 3100.
7) Perform a hard reset on your Maestro 3100 by pressing a paper clip or similar object into the hole marked reset.
Update Process:
1) Launch the Magellan_Maestro_3100_2_18.exe file.
2) Select Next on the Welcome screen.
3) Turn on your Magellan Maestro and connect the USB cable.

Jul 30, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Magellan maestro 3100 frozen on blue screen tried power on and off and reset button still frozen black bar at bottom of scren stays on blue screen


i just replied to a fellow with the same problem and since your problem is same, ill post what i wrote him/her but try a hard reset 1st..turn the gps on then locate the little pin hole on the side, using a paper clip, push reset....if that fails, try the 2.18 update if you havent already.

updates for any magellan can be found HERE
but read below first before getting the update

i cant stress enough that patients is a must here. this update is huge 1.75GB

follow the instructions below whether you have updated your gps already or not!

There are few ways to solve this problem. i assume you installed the 2.18 update for the 3100 and assuming you tried the reset already, try and run the update again and follow the directions to the letter..make sure the battery is fully charged (i also keep mine plugged in if the update doesnt say not to) and do not try and run the update across a network. this update is huge 1.75GB and can take an hour or so depending on the computer..do not interrupt the update process. if you do not have the 2.18 update read me file, i can try and post it here, but its in PDF and dont think i can post that

if all else fails, magellan will fix or replace for free any of there gps that were rendered inoperable due to one of there updates.

either solution will work but magellans going to tell you to run the update again anyway before sending it back.

i gave you the 2 easyest ways to fix it,but
there are other ways to get it running again, but if your not comfortable copying and moving files...youll make it even worst then it is.

hope this helps.
bill

Comments: Jul 19, 2009 - here are a few key points, but read the full update guide before trying the update again.

hope this helps

NOTE: This update is COMPATIBLE ONLY with Windows® XP.
Before Beginning:
Check to make sure you have everything required for updating your unit:
• Magellan Maestro 3100 GPS
• PC running Windows XP
• A Blank SD memory card (16 MB to 2GB)
• USB cable
• Paper clip or similar object (for resetting your unit)
EACH OF THE FOLLOWING POINTS IS CRITICAL TO THE UPDATE PROCESS
1) The battery of your Maestro 3100 must be fully charged before beginning the update.
NOTE: It takes between 3 and 4 hours to fully charge the battery with your vehicle power adapter. Check System Settings to ensure the battery is fully charged.
2) Your Address Book will be erased during the process. Please back up your data to an SD memory card.
a. Insert a blank SD memory card
b. Select User Options
c. Select Backup and Restore
d. Select Yes to confirm
3) Do not connect your Maestro 3100 to your PC until instructed to do so by the Update Wizard.
4) Close all other applications while performing the update.
5) Disconnect all Pocket PC devices from the USB ports on your PC.
6) Insert a blank SD card (16 MB to 2GB) into your Maestro 3100.
7) Perform a hard reset on your Maestro 3100 by pressing a paper clip or similar object into the hole marked reset.
Update Process:
1) Launch the Magellan_Maestro_3100_2_18.exe file.
2) Select Next on the Welcome screen.
3) Turn on your Magellan Maestro and connect the USB cable.

Jul 14, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

3 Answers

Magellan maestro 3100 turns itself off


Try using the RESET button . Make sure the battery is holding its charge

Jan 20, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Magellan Maestro 3100


have you updated the maps on it? if no try and update the maps also do a firmware check to see if you need an update.

Nov 25, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

4 Answers

Magellan maestro 3100 failed update


go to Tech support at www.magellamgps.com tell them what has transpired and ask for 2.18 Update Recovery Files. This fixed my problem. Took a few email exchanges but I thought the responses were very quick.

Oct 04, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

3 Answers

Magellan Maestro 3100 stuck on


If you followed the procedure closely, you now have an SD card with your backup on it. The backup consists of two folders: BACKUP, and USBTRANS. Insert the backup SD card in your PC's reader slot and open a "file explorer" aka "Windows Explorer", not to be confused with "Internet Explorer". You will use Windows Explorer to click and drag the USBRANS folder to the Maestro.

With the Maestro 3100 connected to the PC, a couple of Explorer folders will open and you can see the file structure for the GPS in 1, and in the other one a separate file structure for the blank SD card needed for the update. Look at the file structure for the GPS and you should see a handful of folders including "SYS".

  • Start the upgrade program, following the procedures.
  • Click the NEXT button at the bottom of the procedures screen.
  • Immediately copy the backed up USBTRANS folder (and all contents) to the SYS folder on the GPS.
  • The update should now find the Maestro 3100 and proceed with the update.

SUMMARY: copy USBTRANS (it should contain 1 file: UNIT.DAT)
  • from your BACKUP SD card (not the one in the Maestro)
  • to your Maestro 3100's SYS folder.

Feb 25, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

2 Answers

Maestro 3100


check the audio out port..A faulty port can result in the on board speaker cutting out or muting out. try connectting an external speaker jack into the audio out port and slightly wiggle it.

I do not recommend but open up the unit and check for dry solder at the speaker end

If all ok, it might be a faulty speaker coil. replace with similar impedence

Feb 15, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

4 Answers

Magellan Maestro 3100 locks


You can try a hard reset. Hold in the reset button (left side of unit, use a pin or toothpick), while turning on the unit. If you don't get the blue Magellan screen, you'll have to try again. If you get a screen with a blue background and a menu, turn it off and try again.
So far, this has fixed:
1. unit won't go on
2. unit reboots when routing
3. unit turns off after a few seconds

At least, it's fixed it for me. No idea why this happens, but it's pretty damn annoying. Give it a try.

Dec 26, 2007 | Magellan MAESTRO 3100 98083401 GPS Device

Not finding what you are looking for?
Magellan eXplorist 210 GPS Receiver Logo

Related Topics:

749 people viewed this question

Ask a Question

Usually answered in minutes!

Top Magellan GPS Devices Experts

Roni Bartlett
Roni Bartlett

Level 1 Expert

31 Answers

yadayada
yadayada

Level 3 Expert

60960 Answers

szanghi

Level 2 Expert

76 Answers

Are you a Magellan GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...