Question about KitchenAid KSM90 Ultra Power Series Stand Mixer

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Motor is running but the paddle won't move.

This mixer has been used twice and now won't work! I do not have my mannual anymore-lost in a move- does anyone know what to do?

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If you bought this mixer less then 1 year ago, call KitchenAid at 800-541-6390. They have a "hassle-free replacement" warranty. They should ship you another mixer. I bought one recently and it died after 3 days of use. I called and they are sending me a new one. However, it is not comforting that these mixers fail so quickly. KithenAid use to be made a product to last many years. I assume the quality has declined. Good luck!

Posted on Dec 27, 2008

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1 Answer

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Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

First, you may want to adjust the mixer's speeds:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
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2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
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1 Answer

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1 Answer

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