Question about KitchenAid KSM103 Professional 5 Series Stand Mixer
My kitchenaid mixer's stainless steel bowl moves around from its base when mixing. It moves no matter how many times I try to turn it into its base. I thought maybe the three screws on the base plate were loose but they were not. Any suggestions?????????????????? I need my mixer desperately.........................
There is an adjustment screw and a system for setting it. You can find a video of it here (or just a ton of people who know all about these mixers). I just found it while trying to troubleshoot the same problem for my wifes mixer.
Posted on Nov 02, 2007
SOURCE: Stainless Attrezzi Bowl
I found mine on eBay a while back. You can do a "saved search" that will send you an email if anyone lists one. Just use the search phrase "Attrezzi Bowl" and it can send you an email when anyone lists one. Maybe someone will list a stainless one soon.
Posted on Jun 05, 2008
I had a similar problem with mine - the problem turned out to be that I hadn't clicked the bowl into place corectly. If you find the bowl is tilting forward slightly then you probably need to push it into the clip at the back.
Posted on Jun 25, 2009
Your beater to bowl clearance has come out of alignment. This can happen naturally over time and with normal use of the appliance. This is something you may correct from home using a flathead screwdriver.
Unplug the mixer, with the bowl and flat beater removed. Tilt the mixing head back as far as the machine will allow. In the exposed hinge, behind where the bowl would normally sit, you will see a 3/8 screw exposed. Turn this screw half a turn counterclockwise (to your left) in order to raise the flat beater from the bottom of the bowl.
This may take a few attempts until the beater is clearing the bottom of the bowl again. If the adjustment screw will no longer turn, do not force it. It is only designed to move so far to make the appropriate adjustment.
Be cautious. Raising the flat beater too high may leave dry ingredients at the bottom of the bowl.
If further information is needed, I would advise you to contact Kitchenaid Customer Service. They may walk through this adjustment through you over the phone and can look into ordering replacement beaters for you also.
Their toll-free telephone number is 1-800-541-6390.
Posted on Jul 08, 2009
JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance
• Unplug mixer.
• Lift motor head.
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.
• Unplug mixer.
• Place bowl lift handle in down position.
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!.hslincoln
Posted on Nov 28, 2009
Testimonial: "Thanks to this answer, I was able to fix the problem in about five minutes. I am very grateful. Joe McCutchen"
Hi MJANKOW520. I?m going to assume your KA mixer is a ?Tilt-Head? mixer. You don?t say specifically. Based on your description of the symptoms you mixer exhibits, I would say that your head locking mechanism (or a component) of it is either broken, worn or loosened due to normal wear and tear and need to be readjusted (or repaired) for it to keep your mixer head stationery. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, try K45SSW, and select the file listed under Parts List (check to see it this matches your mixer model). This parts list manual provides an exploded view for the disassembly and reassembly of your mixer, along with all the part name and numbers. Turn to page3, titled: Base and Pedestal Unit. You?ll want to focus on Illus. #9, Link & Lever Latch assembly, which locks the mixer head to the pedestal when run your mixer. Check to see if something is just loose, exceedingly worn or broken. If something has broken, you can order replacement parts and install yourself. As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. Once apart you can check for any other unseemly wear and tear on other mixer components. It can be messy but quite gratifying to diagnose and repair your mixer yourself. Finally, here's a link to an excellent site that details the disassembly and replacement of a mixer's grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html If you feel this is beyond your capabilities and would be too difficult to do yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
Posted on Dec 02, 2009
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