Question about SanDisk Sansa e250 MP3 Player

4 Answers

What do i do in recovery mode?

Ok i turn on my e250 but it just keeps resetting. I've gone to recovery mode and connect the usb cable to my computer. Then it tells me to enter usb2.0 msd mode. How do i do that .

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  • 12 more comments 
  • monajmcquaig Nov 05, 2007

    I have downloaded the recovery tool and it says it can not fix. I have downloaded the firmwire updater and it can not fix. I can get as far as the Recovery mode welcome page then the players says"USB cable connected Enter USB2.0 MSD mode" and the 16MB-Format (j:) pops up in my computer and then a box pops up saying"Exception Processing Message 0xc0000013 Parameters 0x758E023C 0x84251B4C 0x758E023C 0x758E023C" with Cancel, Try Again, Continue buttons but everytime I hit one of the buttons the box just pops back up and nothing changes. When I unplug the player it says ok to disconnect upgrade finished resetting, but when I go to turn it back on it says "Load main image failed Switch to recovery mode" Do I need a new player.

  • Anonymous Dec 05, 2007

    Tells Me To "Enter USB2.0 MSD Mode'

  • MSDMODE Jan 02, 2008

    i HAVE THE PLAYER TO WHERE IT SAYS ENTER USB2.0 MSD MODE; WHAT'S NEXT

  • Anonymous Mar 20, 2008

    After a messege said enter usb2. msd mode i dont know what to do.

  • Anonymous Mar 30, 2008





    how do you enter usb2.0 msd mode











  • Anonymous May 07, 2008

    i have the same problem in my sandisk.It may some problem in the main menu.Could i try to upgrade by other software.

  • kuete May 20, 2008

    it`s asking me for the USB2.0 MSD MODE and i dont know like what to do

  • Anonymous Jun 01, 2008

    I dont know how to enter the USB2.0 MSD mode.

  • christianako Aug 05, 2008

    i turn on my sansa e260 nad it saysload main image failed, switch to recovery mode what do i so now?

  • monkeychica Aug 19, 2008

    I deleted music and it came up with load main image failed. Switch to recovery mode so i did then it came up with Enter USB2.0 MSD mode. what do i do now??

  • uhmmyvette Sep 28, 2008

    My Mp3 tells me to enter the USB2.0 MSD mode but i don't know waht that is... i read that i have to copy two attached files on a 16 MB drive but i don't know what are those two files...

    can you please help me?

    thank you...

  • Anonymous Feb 09, 2009

    I have downloaded the recovery tool and it says it can not fix. I have downloaded the firmwire updater and it can not fix. I can get as far as the Recovery mode welcome page then the players says"USB cable connected Enter USB2.0 MSD mode" and the 16MB-Format (j:) pops up in my computer and then a box pops up saying"Exception Processing Message 0xc0000013 Parameters 0x758E023C 0x84251B4C 0x758E023C 0x758E023C" with Cancel, Try Again, Continue buttons but everytime I hit one of the buttons the box just pops back up and nothing changes. When I unplug the player it says ok to disconnect upgrade finished resetting, but when I go to turn it back on it says "Load main image failed Switch to recovery mode" Do I need a new player.

  • fajkil May 11, 2010







    Solution link . . .
    http://www.Sansae250MP3Player.com












    .

  • DBuch May 11, 2010

    ran the updater so far so good

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4 Answers

That's not a fix. It's simply stating that you can plug it into a USB 2.0 port if you have one. If not, just leave as is while plugged in to the PC and in recovery mode. While in recovery mode, this is where you use the Firmware Updater, or Recovery Tool, found on the Sandisk website.

Posted on Apr 12, 2007

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Then u have to plug out the ulg coor and plg back in

Posted on May 23, 2008

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No no no not helping much sorry -_-

Posted on May 15, 2008

  • Level 1:

    An expert who has achieved level 1.

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  • 3 Answers

To fix this problem go on ur sandisk go to settings and go to the bottom of the list where it will say usb mode clic on that and try both of them only one of the will work.

Posted on Apr 10, 2007

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Posted on Jan 02, 2017

SOURCE: enter usb 2.0 mode

This should help. Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe Once you have downloaded the file, please follow these instructions. 1) Double click on My Computer so that you can see it on your screen. 2) Turn the player off. 3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange. 4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button. 5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish. 6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left. 7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

Posted on Aug 26, 2007

  • 3 Answers

SOURCE: USB2.o and MSD mode

You need a memory card.


sincerely, Britani

Posted on Apr 19, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: USB2.o and MSD mode

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Posted on May 23, 2008

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How do i switch to recovery mode


put it in lock mode and hold the record button.
then connect the usb cable while still holding the rec button.

Jul 25, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

The refresh database froze.


This has happened to me a dozen times since I've owned mine. It's a piece of junk. But to fix it, you'll have to reformat it from 'recovery mode'. Here's a repost of a solution that worked for me:
  1. Open My Computer.
  2. Switch Sansa to Hold (top switch toward headphone jack).
  3. Hold record button and connect to computer thru USB cable.
  4. The player should say Recovery Mode and USB connected.
  5. In My Computer you should see 16MB FORMAT J: (or another drive letter)
  6. Double click the drive
  7. Drop down the file menu and create a new folder
  8. Name that folder: sansa.fmt
  9. Disconnect the USB (either end) and Sansa will format and reset system.

Jul 09, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Still messed up.


hi yes it should be in recovery mode when doing this
does the firmware tell you when to connect the mp3 player to computer once in recovery mode open firmware file then when it asks to connect then plug into your comp if it dont work this way then plug into comp before opening firmware file give this way a try also.
But the mp3 player needs to be in recovery mode whilst doing this

if this still dont work then try a different usb port failing this then their is a problem with either the cable or usb port or conection on mp3 check cable and connections at both ends make sure no dirt or paper is stuck in mp3 end ok

Let me know what happens ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 "refresh database" error


Sounds like your music may have become corrupt.

You can follow these steps to erase and start anew.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.




Best of Luck.

Nov 09, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Screen turned blue


Did he connect the player to the speakers through the dock or through an external wire? Did you format through WMP or explorer? Honestly, I think it's bricked. To enter Recovery Mode: Put the hold switch on so you see orange, hold down the record button and turn the player on. Keep holding the record button until you see: Welcome to Recovery Mode Please connect USB cable

Aug 27, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e200 shows refresh database fail


Try emailing SanDisk technical support team at: support@sandisk.com And ask them for the Recovery Mode firmware upgrade (Also send them the problem the way you posted it here). They should send you a link to some firmware upgrade file. You could also try calling them at: 1-866-726-3475 but an email should be sufficient because, from what I remember, it is just a link to file that you need to download. I hope that helps...

Feb 07, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

SanDisk Sansa e250 MP3 Player


First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.

Jan 13, 2007 | SanDisk Sansa e250 MP3 Player

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