I bought a used H20 unit and called Directv last night. They activated the card and told me to leave it on for 24 hrs. to load all sattelite info. It was working then. This morning it was off and won't power up. Can you help me?
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I'm guessing you have the H20-600. They got recalled. More than likely, your receiver is bad.
If your installation was in the last 3 months, do your technician a favor and call him if he left his number or office number. Even though you have a faulty unit, a 'repeat service call' still counts against him and it could effect his work flow. Call them and they will do what they can to help you get a new unit without harming the technician's stats.
If your installation was not in the last 3 months, call DirecTV. This is pretty much a receiver issue (an issue like a bad connection or switch wouldn't cause this problem). You can probably try to get them to directly mail you a new box (you'll be able to ship your old one back for free) instead of forcing you to wait for a service call. If you have the H20-600, you can probably get the box for free but you'd definitely end up paying for the service call.
those units are known to go out after not long at all try doing a front panel reset by pushing the red button where the access card is you may have to do it several times to see if it will finally come up if not your looking at buying a new receiver
unplug the power from the reciever for a few moments. plug it back in and let it load. once its finished turn to channel 201. Usually it the reciever is on an unavailable channel (channel with no programming) when it restarted it will go back to that unavailable channel hince the black screen and no sound.
I do not have an schematic for this receiver. This receiver might not use LM317 or TIP42C but a different voltage regulator, try to locate where the 20 volts line from the power supply and follow it to anywhere near the LNB tuner circuitry. This type of IC is normally mounted on a heatsink.
Lastly if you are a subscriber, give you satellite service porvider a call to get a replacement.
Your hard drive may have crashed. Can you hear any disk activity when you plug in the unit? The hard drive can be replaced, but probably better to either just get a replacement unit (you can get them on eBay for $40 or less) or upgrade to a newer receiver.