Question about Printers & Copiers
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Your problem has few answers online but I'll advise you as best as I can.
Code 10 probably indicates a hardware error, or 'Device not present', so turn it off and on again, check the cable to the PC, ensure the Scanner driver in your Device Manager (in Control Panel > System) is working properly, and if you have ever burned a disk from it, did you use Roxio Direct CD software? Roxio drivers are notorious for causing device conflicts.
I found a picture of the scanner that says it has been replaced by another model:
So I don't think there is support for it anymore, and the closest user manual I could find to your model was for the CD-4046 and was only available for $8.50!
So, I can only suggest resetting it, running any onboard diagnostic tests etc.
If you can manage to do a manual scan, that will isolate the problem to the sending of the image to the computer.. meaning that the code 10 error could refer to something on there, which would at least be more easily rectified.
If the Error 10 window provides anymore information whatsoever, please post a description here,and I'll look over it and try to give you a second opinion. Let me know how you get on anyway..
Good Luck :)
Posted on Dec 22, 2008
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