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Here are all the error codes and what you should do:
Codes E1: Water
Supply Error -Display
Shows 'E1' -Water
Supply Error occurs when water level frequency does not show changes more than
100Hz or water is not supplied up to the water level presetting for 20 minutes
or more at the time of initial water supply. -To
help fix this problem please check the Hot and Cold water intakes, there is
a filter screen in each input valve, remove and clean these filters. **
Make sure you replace the filters, they are very important for the operation
of the Washing Machine.** -The
error status can be cleared by turning POWER S/W OFF and resuming the POWER
ON initial status. E2: Water
Drain Error - Display
shows E2 -
case the water level frequency is 25.5Hz or less in the initial phase of UNB-detecting
cycle. - Water
Drain error can be cleared by turning POWER S/W OFF and resuming the POWER ON
status. E3: Over-Flow
Error - Display
shows E3 - Over-Flow
error occurs when the water level is too high. It can be
cleared by turning POWER S/W OFF, turn POWER S/W ON and then run the drain cycle
for 2 minutes. Water is drained prior to POWER S/W
OFF and it is forced to be drained for 2 min if a frequency of more than 25.24
KHz is detected Door Open Error: - Display
shows door - This
can fixed by closing the door E4: Unbalance
Error - Display
shows E4 - Laundry
load is unbalanced; loosen any tangled laundry. - If
only one item of clothing needs washing, the final spin result might be unsatisfactory
and an E4 error message will be shown in the display window. - Unbalanced
error is cleared by POWER S/W OFF and by resuming the POWER ON initial status E6:
Please see "Eb" at end of
list. E7: Pressure
S/W Error - Display
shows E7 E9: Water
Leakage Error EA: Tacho
Error - Display
shows EA - This
is error can be cleared by turning the power off and then on again. Eb: Motor
Triac Short Error - Display
shows Eb - This
is error can be cleared by turning the power off and then on again. E6-EB
only be corrected through Service. Please contact Customer
Service Department at 1-800-SAMSUNG (option 1-1-2) to schedule an on-site service
call for english service.
Thank you for using FixYa. Have a nice day and please remember to rate this solution as if it helps you.
Hi from retired Englishman in SW France,
The'DL' symbol indicates there is a problem with the door lock. Either the locking solenoid or the door lock sensor is malfunctioning and requires attention. Sorry- Service call!
PS my daughter and fiance call me 'superjohn'- at the age of almost 70!
Hi brittruiz07, I’m an owner like you and will try to help. Is your machine type a FAV6800AW or FAV9800AW?I need to know the model number this is important. With this condition I assume both lid locks retract allowing you to open the lid and no water flows into the wash tub and you take no error codes to the display is this correct? The Lid is Locked LED lit and if the water valves are not not signaled on at the start of the wash cycle this issue could be related could be related to a Control Board issue. I don't want to say failure just yet. Let's see if the Control Board will let you get into Service Mode. With no error codes to start the troubleshooting process with we need to enter Service Mode and vview machine Error Code History. To enter Service Mode press and hold simultaneously the Enviro Plus and Spin Only keys for three seconds or until the control beeps and the display reads “00”. This is from the Service Manual; this process starts on page 17 in the Service Manual. In Service Mode press the Wrinkle Control key. The display will show a “d”. The diagnostic codes can be viewed by using the Set Delay Time arrow keys. Pressing the Set Delay Time down arrow key will cycle down the list one code at a time each time it is pushed.Please right down each code such 4, 18, 22 etc. If there are no error codes in the Control Board memory the display will read “- -“ that’s two dashes in the display.I feel you will have many Error Codes from previous wash cycles.I just want to get a feel for the Error Code history. Next I want you to hard reset the Control Board by pulling the disconnecting the washer power cord for ten seconds then reconnect washer power.Go back into Service Mode and make sure all Error Codes have cleared you should only see “- -“.Press the off button to back out of Service Mode. Start a Quick Wash cycle with minimal machine settings and no clothes in the basket. If the washer fails to start the Quick Wash cycle as you described in your initial post how long did it take for the machine to unlock the lid?Did any water flow into the tub and were there any Error Codes sent to the display?Please go back and read the error code list and let me know what error codes you see from this Quick Wash cycle attempt.I know this is painful but we need to start somewhere. You can pump out excess water when you fail with dc/UC unbalance errors with this process from the Service Manual. Close the lid and enter the Service Mode by pressing and holding simultaneously the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Press the Delicates key this will lock the lid. Now press the Presoakkeythe drain pump will turn on. Turn off the drain pump by hitting the off button or hit the Presoak key. Rich
Error code DE means door error problem. Could be that the door switch doesn't sense the locking mechanism is working properly and may need to be replaced. This will require a service call from a qualified LG tech to diagnose the problem.