Question about ASUS A8Js Notebook

2 Answers

Dell laptop shuts off

I connected my digital camera to my laptop to upload some pictures. It immediately shut off. Since, I can't print either. Each time I try to print, it shuts itself off.

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  • relentlessbo Dec 22, 2008

    I have done so, but that didn't help.



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2 Answers

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  • Master
  • 837 Answers

It sounds like you have a USB driver or hardware issue. I am assuming that these are all USB devices.

Try going to control panel
system
hardware
device manager

delete all the USB devices
shutdown
DISCONNECT ALL USB DEVICES
power up

Let all the devices get recreated with nothing attached.

Attach printer - let drivers get installed
Try to print

Attach camera - let drivers get installed
Try to access camera

Posted on Dec 22, 2008

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  • Master
  • 916 Answers

Try reinstalling the printer and any drivers or programs that are related to the printer.

Posted on Dec 22, 2008

  • machadojr_fe Dec 22, 2008

    Look to see if your OS is supported by the device and vice versa.

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