Question about Brother IntelliFax-2820 Laser Fax

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Change drum sign

How did ya fix it?...this is happening to mine. HOW DO I REMOVE DRUM FROM FAX MACHINE. IT CONTUINE TO SAY DRUM ERROR, SLIDE BLUE TAB FROM SIDE TO SIDE WE DO THAT AND NOTHING HAPPENS

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Open the front door, you will see the toner cart and the drum pull out the drum unit to you, good luck

Posted on Jan 20, 2009

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It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!
Vikroks

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Machine says drum error and to remove and then slide blue tab back and to several tabs before returning back to machine. Done this but it still says drum error?


This is quite common.

Follow the instructions (like it appears you have), have a look inside the machine for any signs of paper jams, and if that still fails, give the drum a good shake. You can also blow on the metal strip that the blue tab is cleaning.

If all that fails, change the drum.

Jan 05, 2011 | Brother Fax Machines

1 Answer

The fax machine is saying remove the drum there is dust on the corona wire.


Use the corona cleaning wire to clean the dust off. Open the front cover. Remove the drum/toner unit. look on the right side of the drum portion above the toner unit for a plastic tab with a triangle arrow that points to the left. Slide this tab back and forth several times. Move the tab back to the right. Reinstall the drum/toner unit. Close the front cover.

Clean the corona wire in this manner every time you change the toner/drum.

May 21, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

I'm getting drum error message, it says move blue tab back and forth, I don't what the drum is and I don't see blue tabs


Open your document feeder cover (it pivots away from you), then open the forward top cover (it pivots towards you). Inside the machine is the drum / toner unit, remove it. On top of this assembly is the blue tab (plastic handle) either on the left or right side. Slide that tab back and forth ~ 4 or 5 times. Reinstall the drum / toner unit. Close the top cover, then the document feeder cover. Done...

Dec 18, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Faxed documents come out with black streaks on them


Clean the corona wire on your drum unit. It should be a blue tab on the top of the cartridge that you can slide from side to side. Make sure that the blue tab returns to the starting position (there should be an arrow on the tab that will match up with an arrow on the drum unit). If this doesn't work, replacing the drum unit should fix it. Drum units are only meant to last ~4 toner section replacements.

Dec 12, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Drum error message


check the silver spring loaded contacts inside the drum cavity make sure they casn be pushed in and spring back out. Also clea them with a dry cotton swab

Jun 10, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Error 7C


There's no manual for "machine error 7C" in Bro IntelliFax 4100. To fix this issue. You will need to pull out the toner. Note: the toner and drum are connected.....At the left corner of the drum. You will see a blue tab......You will need to slide the blue tab back and forth for 20th times....And put the toner back in its place.....This is just a temp fix but you need to replace the drum to have it working its fullest......

Dec 24, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black lines on incoming faxes


Pull out the drum cartridge. There should not be any toner on it.
(it could be defective [drum cleaning blade] especcially if it's a refilled unit.

There might be a small blue tab on top of the unit that you can slide back and forth to clean the charge wire.

But then again, if you just changed the drum, it sounds like it's defective.

Sep 09, 2008 | Brother IntelliFAX 4100 Laser Fax

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