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Please make sure all cable connections (especially the phone cable) is properly connected and secured on the back of the printer and into the phone jack in the wall. You may unplug and re-plug both ends of the phone cable just to make sure. Make sure that the printer is connected to the right phone jack in the wall for faxing.
Re-brick your printer. Pull out the power
supply, black box where the power cord is plugged in at the back of the
printer, and put it back after 30 seconds.
Should the problem continue, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.
The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.
This is very simple to received, plug on the you telephone cable "Line port" and plug on the power cable, now your all in one printer is ready, open the all in printer menu and set you fax in auto answer mode, now call to your friends and tell you fax no. when your friends sending the fax you get the ring in you all in one printer Don't do anything automatic you fax is answer and you get the fax.
Are you able to send faxes when using the printer operator panel - not through Lexmark Productivity Suite application on your computer? Are you able to receive faxes without any problems? Make sure the fax line where the printer is connected is working properly. It could be a signal quality in the connection.
You can also try to decrease the transmission speed when sending faxes. On your printer operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Options ten times until MAX SEND SPEED appears on the LCD display.
Change it to 9600 BPS using the - (left arrow) button.
1)Disconnect the power cord from the rear of the HP Fax machine. 2)Verify that the phone cable is fully inserted into the fax machine. If your model has a removable
Line Interface Unit
(LIU) where the phone line plugs into, verify that it is securely snapped in place. 3)If the HP Fax model belongs to the
HP Officejet R80 Series
, verify that the cable which goes from the
Automatic Document Feeder
assembly to the rear of the HP All-in-One base is connected.
4)Reconnect the power cord.After the fax reinitializes and it is ready, try to send and receive faxes again.
turn the printer on ... unplug the power cable without turning the printer off.... press and hold # & 3, keep them on hold .... while holding these two buttons put the power cable back in ... and wait for a few the screen to come up ... the screen may go blank ... use the power button to turn the printer on ... try to receive the fax ... if it will not work then try # & 6 .... remember take the backup of phone numbers if stored on the printer as it ll erase the memory of the printer ,,,
did you put the originals page(s) in the machine FIRST to fax, then enter the number then press start?
If you enter the phone number 1st BEFORE putting your originals in the feeder, the machine thinks you want to make a copy.
The FAX Mode is the setting for incoming faxes.
Try that and let me know if it works.
There should also be a button called "Hook" or "speaker" or something that you hit and you will hear the dial tone.
Once you hear the dial tone, you can dial the number, (make sure the pages you want to fax is in the feeder.
Once you hear the fax high pitch noise, hit the start button.
Hope this helps. Let me know if it does and also remember to leave a feedback and rating if I have helped you. Thanks and good luck.