Question about Philips GoGear SA3125/37 MP3 Player

1 Answer

Mp3 won't stay on

Turn on and (philips) will light up on the display the go off. then nothing.
plug into computer and (Ok to disconnect) comes on and only shuts off when battery is removed

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  • mr_cota_08 Mar 19, 2009

    it will not turn on without the charger

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  • 8,596 Answers

Reset the player first. If that fails:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 07, 2009

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ThaMp3Doctor
  • 8596 Answers

SOURCE: mp3 won't stay on

Make sure that the hold/lock switch isn't engaged, and make sure it has been plugged into the computer for 3-4 hours to fully charge.
If it still won't work, run a Repair in the Philips Device Manager.

-Tha Mp3 Doctor

Posted on Feb 15, 2009

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Make sure that the hold/lock switch isn't engaged, and make sure it has been plugged into the computer for 3-4 hours to fully charge.
If it still won't work, run a Repair in the Philips Device Manager.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

The run the Repair and the Update in Philips Device Manager.

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