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The link above will take you to a User's Manual for your particular All-In-One. On page 1-2 INTRODUCTION, it shows the button that needs to be pressed in order to access the Scan Mode of your MFC-420CN. Installed software that came with the model should open up when the button is pressed. If not, consult the manual on how to install the software again.
Or you may want to use existing Windows software (example: in Windows Vista, you can use Windows Fax and Scan).
Hope this helps! Give me a rating if it does, thanks!
You can save yourself some time and money by doing a Google search for the Brother MFC-420CN installation CD. I am not sure what Operating System you have on your PC/Laptop but if you Google something like: ie.. Installation CD WinXP Brother MFC-420CN - you will get a good amount of responses. Then you can either save the info to your hard drive or burn it to a CD.
Sometimes if you contact the manufacturer and tell them you lost your CD - they will send one out for free.
Both of these options work, but I would go with the download cause if you lose it again the info will be stored and don't forget to backup your downloads for future use..
Hope this helps and please don't forget to rate me.
First make sure your line cable is plugged into the correct place. Most
Brother machines have a plug for Line and a plug for Extension (EXT),
make sure it's plugged into "Line".
Go into the menu on your Brother machine and select Fax, then Setup
Receive and then select Easy Receive. This will usually solve most
Brother machines come with s default of 4 rings before they will
answer, make sure none of your other devices (such as an answering
machine) are set to a lower number of rings or the fax machine will
never grab the line.
If you have distinctive ring, make sure you have it set up in the
machine. There is a section in the owners manual for setting up
If the machine grabs the line and goes through the motions but nothing
comes out on the page (no black print) then make sure you are using a
Brother ink cartridge (not refilled or generic) and print out the test
page using the "ink" button. Allow the machine to clean a few times and
see if the test page prints out correctly. If you are using refills or
a generic black, you might have premanently damaged the print head. In
this case take it to a service centre to have the head tested.
I realise this is an old question but I recently had a similar issue with our MFC-5860CN not receiving faxes and displaying the "Mn1" code. As it turns out "Mn1" means the machine is set to manual receive and was therefore not automatically receiving faxes. You will need to locate the "Receive Mode" option in the menu and change it to "Fax Only" or "Fax / Tel". Unfortunately I dont know what could have caused the turning off and on that the OP mentioned. I'm a little late to the party but I hope this info can help someone else!
This is how you can get your instructions.
goto your favorite search engine.Enter Brother fax machine support. Goto the the site that has brother manufacture and look for the support tab. Once there you look for your model number and then select it. It will give you downloads for drivers , manuals and technical information