Question about Canon DR-5010C Path-Through Scanner

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Scanner Canon 5010c

While scanning my scanner finish scanning pages then hangs, i have to turn off scanner then back on for it to complete. It used to give me a dialog box asking to continue or stop scanning.

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This is a known problem with the scanner. Use PixEdit to scan which comes around this problem so the scanning terminates OK after the ADF goes empty.

Posted on Aug 20, 2009

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I have a big black line down the middle of my scans


If dirt sticks to the scan module, it will be scanned continuously and appear as a line in the output. Clean the glass with Isopropyl Alcohol. Dont use any other solvent.

S. Mohan, India

Mar 12, 2013 | Canon DR-5010C Scanner

1 Answer

Canon DR-5010C Scanner How to get rid of the 4 zero's at the end of the naming convention?


The 4 zeroes at the end are added on purpose. If you are scanning a set of documents, say 11 pages, to maintain the sequence the scanner scans them as abcd0001, abcd0002 till abcd 0011. Without 4 zeroes, the first file will be abcd1, abcd2....abcd10, abcd11. Now in the Computer the sequence will be abcd1, abcd10, abcd11, abcd2 till abcd9, altering the sequence. If you are scanning into PDF, the scanned images will be added automatically maintaining sequence.

S. Mohan, India

Jan 09, 2013 | Canon DR-5010C Scanner

1 Answer

5010C scanner won't skip blank pages


We had this problem and discovered it was caused by a small piece on the glass. Once the glass was cleaned, the blank pages were skipped.

Sep 11, 2012 | Canon DR-5010C Scanner

1 Answer

Canon DR-5010C when settings are changed to Auto Detection for page size gets an error message stating that "Scanning parameters are incorrect." I want to be able to scan stacks of paper of various sizes....


If you are using CapturePerfect 3, select page size as Auto-detection, detect size by Image width, Deskew by roller & Image, then you will get images exactly as that of the scanned image.
If you ae using CP2, then you can select Auto-detection AND page detection. The problem with CP2 is if the image is less than that of the guide-plate, you will get black background. You can clean this through software.
If you had select B&W scanning and chosen to save file in JPG format, the scanner will report error. JPG is only for Color/ Grey scale.
With CP2, I have observed that sometimes, the changes are not retained, unless you select 'default' first and alter the parameters. This is not found in CP3.
S. Mohan, Chennai, India.

Apr 28, 2010 | Canon DR-5010C Scanner

1 Answer

Auto detection can not be set as default


A 'Driver' is only the software portion to connect two hardwares. You need to install a printer driver for Printer, or a DVD driver for a DVD drive. Similarly, the scanner driver just connects the scanner to the computer.
You need to use a Scanning software to use the scanner. Canon offers CapturePerfect 3, using which you scan documents, do rotation, convert to PDF etc. CP3 has option to detect the page size. CP2 is available free of cost from Canon sites. CP3 comes with the scanner.
S. Mohan, Chennai, India

Apr 01, 2010 | Canon DR-5010C Scanner

1 Answer

Canon DR-5010C just black scans


I would completely uninstall the software, unhook the hardware, reinstall software toy around with the program a bit at this point. If the software states it WILL scan in color, I would go to Manufacturers site and download the latest version of the software.

Sep 22, 2009 | Office Equipment & Supplies

1 Answer

Parts of page being scanned are cut off


Whcih version of CapturePerfect you are using?
I use ver 2.0. In the settings page select scanners maximum. In the 'advanced' select auto detection. Then whatever size of the paper guides you choose, that will will be the width and ofcourse the length is automatic. There is a sensor under the paper guide, and it detects the paper width. Any rotation chosen will be after scanning the required size.
S. Mohan, Chennai, India

Jul 20, 2009 | Canon DR-5010C Scanner

1 Answer

I have a new DR-5010C scanner. I used to use the


I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

Mar 19, 2009 | Canon DR-5010C Scanner

1 Answer

Error while scanning


Techlove -

Was there any resolution to this problem?

Mar 28, 2008 | Canon DR-5010C Path-Through Scanner

1 Answer

Canon Dr-5010C Scanner to Pc problems.


Are other formats, like JPG, working okay? Unselect multiple pages so that you get on image per sheet. Reinstall scanning software after a 'scandisk' command.

S. Mohan

Mar 04, 2007 | Canon DR-5010C Path-Through Scanner

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