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Amana Side by Side, freezer not cooling adequately

Amana side by side Model SX22SE. ~ 10 years old

Freezer side will not go below 20 degrees with thermostat knob set at max (7). Freezer will get warmer with lower settings

Have Cleaned cooling coils, fan & compressor both operational. Fresh food side works (cools) properly.

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  • kaceech Apr 20, 2009

    I have 8-year-old side by side, Model SB21VE, with the same issue.

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  • 390 Answers

First make sure the fridge has not frozen over if there is ice on the walls it will screw the system that determines how cold it is up. if this is the case empty the fridge unplug and use a hair dryer to carefully speed up the thawing process. usually this happens during warm and humid seasons.

if this is not the case then see below and you might need a professional appliance service to perform the below unless you are fairly skilled


The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may cause the refrigerant system to run longer than necessary. As a result, the refrigerator will be too cold. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.
The thermistor monitors the air temperature and sends the temperature reading to the control board. The control board then regulates power to the compressor and evaporator fan based on the thermistor readings. If the thermistor is defective, the compressor and evaporator fan may run too frequently. As a result, the refrigerator will be too cool. To determine if the thermistor is defective, test it with a multimeter. The thermistor resistance should change in conjunction with the refrigerator temperature. If the thermistor resistance does not change, or the thermistor does not have continuity, replace the thermistor.

Posted on Jan 02, 2018

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6 Suggested Answers

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Posted on Jan 02, 2017

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kstfas
  • 75 Answers

SOURCE: doesn't cool

Hi, Yes, If the evaporator was not frozen over then I agree with you. The unit has lost its refrigerant charge. The only thing you can do is to have a licensed refrigeration man find the leak, repair it and recharge it or replace the refrigerator. If the evaporator is frozen over the defrost timer would be the problem. In this case, manually defrost it and it will be good for a few days until you get it replaced. kstfas

Posted on Sep 27, 2007

  • 833 Answers

SOURCE: Fresh food section not maintaining cold temp

You're frozen up.  Defrost completely.  Then, clean your condenser.  Make sure to never leave open containers in the fridge...water condenses into ice.  If you still have problems, you may be low on gas.

Posted on Nov 21, 2008

  • 163 Answers

SOURCE: FRESH FOOD SIDE OF FRIG NOT COOLING

i would take the back freezer panel off and see what kind of frost pattern your coils have.they may be frosted over and the begining of a defrost problem.

Posted on Mar 11, 2009

  • 198 Answers

SOURCE: freezer fine, fresh food 55 degrees max cold

Check for frost build up in freezer section. If frosting up you will need to check the heater and bi metal. If it's a ge ref. could be thermister or main board

Posted on Feb 25, 2010

BarrettDenCo
  • 1772 Answers

SOURCE: Hotpoint hts17gbserww My refrigerator section is

Sorry to read about your problem, I hope this helps you out.

if you have the freezer set to the coldest setting, you may want to check your door gasket.
Try and put your mouth/lips close to the seals, your nose/lips can sense cold very well. if you feel cold coming out, replace the door gasket.

if the door gasket seems ok, you maybe low on freon, or a defective temp sensor. or you may even have a defrost problem.

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

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Posted on Dec 31, 2010

Testimonial: "Thanks for suggesting a couple of things to check."

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