The AC Adaptor is plugged in, but the battery will not
charge and the game will not turn on. No power is
getting to the game. How can we solve this problem?
The game is brand new and cannot be used because there
is no power.
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You could plug it to ac and try to play your usb or sd card mp3format. There are some rechargeable equipment that does not work while plug into ac, because the use of the ac adaptor is primarily for charging the battery. Yet like laptop, or portable dvd you can use it while it charges the battery.
Make sure the AC adaptor is properly inserted in the PSP system and that the AC power cord is properly inserted in a working electrical outlet.
Make sure the AC adaptor for this product is being used.
Make sure the AC adaptor is clean. If not, wipe it with a dry, soft cloth.
Make sure the wireless (WLAN) network function is not in use while charging. The battery pack cannot be recharged when the WLAN function is being used.
If you are charging the battery pack in an extremely cold location, it might take longer to charge.
There might be a problem with the battery pack. For the PSP system, try using a replacement battery pack of the same type. For the PSPgo, the battery is built-in, you may need to send your system in for service.
Take out the litium battery.Plug in the charger adaptor alone to get power,see if the portable DVD player work.Yes,than the litium battery is dead,not taking in any charges.Tries websites like Partstore.com,Amazon.com,Ebay.com to buy a new exact litium battery or a compatible litium battery.
You could try another battery.But if another battery doesn't work,sorry mate I think it's dead.In future make sure you only use what you know is compatible,also NEVER try to run the PSP with the AC adaptor without the battery in.The PSP safety and support booklet states: Do not use the PSP system with the AC Adaptor when the Battery Pack is not inserted in the system.If the AC Adaptor is disconnected suddenly,it may result in damage to the system.
If it is the motherboard that's burnt out I think you can replace it but they're expensive I think,I saw one for a PSP1000 for
this i'm afraid is a problem with the psp. to charge the psp off a computer usb mode doesn't need to be entered. so it will charge automatically and if not either the battery or psp charge port are stuffed. try a borrowed battery first then if that doesn't change it trade it in to eb games and get yourself a new one
It sounds like a power supply problem. either your battery or the internal power source is defected do to the drop.. or maybe u didnt charge your battery. On one of my psps i have to wiggle around the ac adaptor to make sure its charging sometimes
If this doesnt resolve your problem you may have to call psp customer service at 800-345-7669. This is a toll free number.
You can also refer to this site for additioanal contact information
Hi! TRY THESE TO SEE IF WE CAN GET YOU POWERED UP! :)
Confirm the system is not in HOLD mode Make sure the PSP system is not in Hold Mode (in the down position). Slide the Power/Hold switch up to clear Hold Mode. Or try sliding the Power/Hold switch up and holding it there until the power indicator light turns off and the PSP system is completely turned off. Then try turning the PSP on again.
Confirm the backlight is ON Make sure the LCD screen's backlight is not turned off. If it is, press any button to turn ON the backlight.
Confirm use of only licensed products (AC Adaptor, battery pack and charger) The AC Adaptor, battery pack and battery charger must be licensed for use with the PSP system. All licensed products for use with the PSP will have the following logos displayed directly on the product and/or the packaging: If any of the products you are using does not have these logos on them, we recommend that you immediately discontinue the use of these products, as they void the PSP system's warranty, and can cause damage to the system. See compatible peripherals for the PSP system for a full list of supported products. There are some products that can be used with the PSP system that may not display our logos. Products such as San Disk 1GB Memory Sticks, or various USB cables, needs only to be genuinely certified. Look for the genuine certified logos on these products or contact the company which manufactures these products for more information.
Try the battery pack only Unplug the AC adaptor from the PSP system. Make sure a charged PSP battery pack is inserted inside the PSP system. Turn on the unit. If you get power, then the problem may be with the AC adaptor and power cord.
Try the battery pack in a different PSP system If possible, try your PSP battery pack in a different PSP system. If your battery works on a different PSP system, it may indicate an issue with your PSP system.
Try a different PSP battery pack If possible, try a different battery in your PSP system. If a different battery pack does work on your PSP system, it may indicate an issue with the original battery pack.
Try the AC adaptor and the PSP battery pack Insert the battery pack and plug in the AC adaptor. If you still do not get any power, your PSP system may need to be sent in for service (see PSP Service for details).
Try the AC adaptor / power cord only Turn off the PSP system, unplug the AC adaptor, and remove the battery. Now plug in the AC adaptor to the PSP system with the battery removed. Confirm the AC adaptor and power cord are firmly connected to each other. Now make sure they are also firmly connected to the PSP system and the electrical outlet. If the PSP system powers on, the battery may need to be replaced.
Check AC adaptor and power cord for damage Visually inspect the AC adaptor and the power cord for damage. Do not use if frayed, cut, or damaged in any way.
Check the electrical outlet Confirm the electrical outlet that you are using is active (receiving power). Try using a different electrical outlet.
Try a different AC adaptor and power cord If possible, try a different AC adaptor and power cord. If a different AC adaptor and power cord does not work, the PSP system may need to be sent in for service (see PSP Service for details).
Confirm no unauthorized system software or downloads were used Confirm that you have not used any unauthorized system software updates or downloads on the PSP system. Use of such unauthorized firmware updates voids the warranty and can damage the PSP system.
WLAN turned off Make sure the wireless (WLAN) network function is not in use while charging. The battery pack cannot be recharged when the WLAN function is being used.
Power surge If you experienced a power surge, shortage, or a lightning storm in your geographical area recently, this may have affected the PSP system's power supply. Please contact Consumer Services below for information.
hmmm... that sucks. Could be a fried power slide-switch. If no power is getting through the system, even when using the AC adaptor, it's probably something in the power chain.
It might be of benefit if you could try the battery and power adaptor in someone elses PSP, if they both work then it's probably something internal, and it's not unheard of for the power switches to go kaput.
If it's under warranty, take it back. If not, you'll need to have it checked out I think.