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I have a propane Empire Wall Heater. Soot falls on the floor around the heater.. I have taken the heater apart in the past and cleaned out the ducts. But it still does it. Is there a possibility the burners are shot?

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  • wvandersyde Dec 25, 2008

    Thanks for letting me know about the incomplete combustion.. What I wanted to know is how to fix it with out calling a service company. Another person told me how to do it.



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If your heater is sooting up that means that there is not complete combustion accuring , WHat you need to do is call a service company that is liscensed to do propane appliances and have them check it out.

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Posted on Dec 22, 2008

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What size central a/c,heater do I need to cool-heat a 2400 sq/ft house in west Texas

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Have a problem with my carrier air conditioner smelling like mold--also when cleaning what i can reach in the back fan it is totally black then when i turn it on small particles of black come out with the...

Sounds like you need to have the duct work cleaned by a professional.

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If it hasn't been cleaned and serviced on a regular basis (at least annually), that more than likely the problem. The dust, lint and/or pet hair as infiltrated the heater and is clogging things up. Particularly, the burner. Thoroughly cleaning the heater inside and out will more than likely solve your odor issues. Also, check your propane tank to make sure it's not running low on gas. That can also cause the odor issue.

Hope this helps to solve your problem. Please let me know.

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Feature comfort 20,000 btu ng space heater. Can not get rid of orange flame. Have been running heater for 3 days.

The first thing I would do is to turn gas supply off and thourghly clean burner and pilot . Blow out with compressed air if you can and clean all vents.
I don't know what area you live in but where we are in central KS. we have a problem with mud dauber wasps and three years ago my empire shop heater was doing the same thing as yours and it had a nest around air intake for the burner. Got rid of the nest and it works fine.
Don't know what type of heater you have but mine required case panel removal to find and repair problem. I hope this helps you. Thanks

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Dennis easy fix what is your out going gas you will need a manometer to verify it accurately or adjust your gas valve til your blue flames are gone. Let me know what you find!

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It probably has some soot blocking some of the holes or you may not have enough gas pressure. Try blowing it out with some low pressure air and see if that helps.

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the gas pressure test should be done. Propane should have an outlet(heater side of the regulator)of 7 inches of water column. the inlet side has to be higher than that to supply it the proper pressure. Also the heater should have been converted to LP with proper orfices and springs

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Thanks for your Question,
Black soot is the by product of incomplete combustion, with Propane you will get alot more soot than with Natural gas, you need to look at how the flame are hitting your log set, if you have alot of soot on them you will need to reposition them as to not let the flame impinge on them causing the sooting affect, you will also need to check the burner for any type of blockage on them, clear off any thing that is on them, also you will need to check your venting for any blockage, I would also recommened you use a product called (rutland white off) it is a fantastic cleaner for fireplace glass, please do not use windex or cleaners of that type as they will cause a rainbow affect on the glass after heating to a certian point, hope this was helpful to ya, please rate this and let us know how we did, thanks again,

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